Jia Yuan

3500 Remembrance Rd NW, Grand Rapids - 49534
86 reviews
Chinese Seafood Soup
(616) 735-3388

Person took order and payment. Didnt wash hands after to cook my food. Not particularly glad to be working either. Very dirty inside.

BAD CUSTOMER SERVICE. Just had the worst customer service. There was a mix up about locations, but we were yelled at by both a man and an older woman. I've worked customer service for years and there are polite ways to resolve our issue, but there was no need for the hostility we encountered. Not worth visiting.

If you're looking for general tsos chicken, your better off somewhere else. Same goes for the rice. Also think service could've been friendlier.

Food is good, but i was charged $14 more than the total was from their online menu. they also don't provide an itemized receipt, so i have no idea what was more expensive. i added my total online and it came out to around $25, give or take, but i was charged $39. i wouldn't be as upset if i knew that going into it. an item of my order was also incorrect

We love this place, the family is very nice. The portion size of your meal is generous, and it tastes great.

Majority of our take out was delicious but a few entrées were sub par.

I ordered here after looking at their website which is linked thru Google or Bing. Be warned the menu linked on the website is not accurate at all. My lunch cost 3$ more than listed there. When I commented to the young man cashing me out he stated that they can't change that Menu as they didn't put it up. But we live in a digital age they should be able to make a new website or hire someone to make one they could update. I'm computer illiterate and still made a website using a service online and at a low cost of 20$ per year for the domain.Anyhow on to the food the General Tso's chicken lunch special was good not great. The spice level was a bit underwhelming for a "spicy" dish. But it was a good value for the lunch portion.The Fried wontons while extremely generous in portion were not that appealing. Very over fried and they were squeezed into something resembling badminton birdie's. This along with the over fry made them hard and the filling wasn't inspiring. I wouldn't order these again.Will I eat here again probably because of the 4 Asian restaurants close by this is the best for value and flavor.

Veggies:fresh, prices:low, meat:generous portions, fortune cookies:not omniscientSpicy symbols on menu items indicate only medium heat at most.

Best Chinese food around and I love the mom n pop feel of this fiendly, family owned restaurant. (Mom and dad cooking in the back, son on the register, and daughter's artwork all along the walls).

The best local Chinese around! This is my go to whenever I’m craving Chinese and I have not been able to find anything that matches it anywhere close to this area. Would highly recommend!