2 people ahead of me, they hadn't been waited on for over 10 minutes, walked out, so much for fast service. I'm done with them.
They shorted my order by a fry and two McChicken and then wouldn't even answer the phone when I called after to tell them.
I ordered two egg McMuffins for breakfast this morning. They gave me two sausage McMuffins. I drove back through because the lobby is closed to get the order corrected only to find out I got two more sausage McMuffins. I was able to go inside through the lobby entrance by the drive through. I explained to the shift manager that I received the wrong order twice. She was rude and said I told them sausage McMuffins twice. That was a lie. I haven’t had a sausage McMuffin from McDonald’s in 20years. The sausage is greasy and has little pieces of ground up cartilage in it. I won’t ever order it or eat it. I told her I didn’t tell them sausage. As she walked away she mumbled something about me being rude. Well, if wanting to receive what you asked and paid for is rude, then I guess I’m rude. I thought I was being polite the whole time seeing how a quick drive trough visit turned into a 30 minute ordeal. My suggestion is to familiarize your staff with the menu items and their proper names. Maybe then you wouldn’t have wasted 4 sausage McMuffins and my time.
We didn't order anything, just sat in the parking lot for awhile (our car broke down out of town, was trying to figure out a car rental) and the manager was so sweet to us while we were sitting outside.
Worst experience ever!!! It took over 30 min to place and receive my small order, and even then they didn't get it right. I ordered and paid for a large frappe and got a small. No reason for it to take as long 3 cars in front of me, and they all had small orders too. I would give negative 5 stars if I could.I was almost late for work,, and didn't have time to have them correct my order. So money wasted on a product I didn't get.
I wasn't sure if the indoor dining was open? It was just after 7:am. It was clean as expected and food delicious as it should be. Thank you for opening your door's to the public again.
The morning crew at this McDonald's needs to go back to training. The person taking the orders doesn’t know how to multitask. She can’t take orders and money at the same time. Anybody that’s worked a fast food drive-thru knows that’s a requirement. It takes entirely too long to get your food. Then when I get my food it burnt. Why in Gods green earth would you give the customer something you wouldn’t eat? Fast food workers want $15 an hour, well you need to do better with your customers service. They need to bring back the crew from Dec 2021.
A little unprofessional, this was a doordash and they were extremelly busy so that is factored into my rating, howeverthere is no excuse for unprofessionalism.
The sign says it’s open at 7 a.m for breakfast so why am I sitting in the parking lot waiting on food at 7:30 a.m this is ridiculous. It’s nothing but kids running this place. Pull up to people drinking and eating in the window. I called into the building and told them I’ve be en waiting on my food for 20 mins and I want a refund. They then come out with my food that I ordered at 7 a.m very foul experience. Everybody working 1st shift should be TERMINATED !!
This place isn't bad. My food is always hot from here. My only issue is it's really really crowded during lunch and dinner times and you'll wait a long time at the drive-thru