On our first order, we paid for 5 pizzas and got 4. We were put in the books for a replacement at a later time as we didnt notice until we were back home with hungry guests. After ordering again to use the pizza we were owed-we returned home to hungry guests to find it was made wrong. The worst part is, the manager (Sandy) made us feel like we were lying. Telling us the pizza that was "supposedly" made wrong was checked by her personally. I drove the 20 minutes right back there to show her the error they, indeed, made. The customer service was something I've never experienced before. After 90 minutes if driving there and back twice and 1/4 tank of gas-Dominos across the street might be a better option.
The food was actually really good and the delivery driver was also awesome. The issue I had was when I called to order the gentleman that took my order barely spoke English and totally screwed up my order and address. I wanted to pay with credit card, but he didn’t understand and had an issue understanding the numbers I was giving him. When the driver arrived he told me the calls go to a call center in India and for future reference press 5 to get someone at the store. Like I said the store did great, but the call center SUCKS!
Has been delivering pizza to us for 20 yrs and now they say that don't deliver out here. 4 miles away.
I've been buying here for years, call, order, done in minutes.Apparently, HH has switched to a call center and the redundant questions are redundant. In 20+ yrs I've never checked the address, I live blocks from the location, why would I know the address.I get it, but you already had all my info, phone, address, favorite order. It took 12 minutes to order bread. Smh
Rarely do I give 5 star reviews, but this was the best pizza we’ve had in a long time. The customer service was great too! I don’t know why this HH is so amazing but keep up the good work!!Updated to say this HH is consistently good.
This Hungry Howies always has good service, fast and easy and pizza is always good!
Delicious very good thin crust fabulous taste
My youngest son would eat here daily if I allowed it, for some reason this location just tastes better than all the others.
Good pizza. Salad is good too.
The pizza is always good, staff is friendly, prices fit our budget