I really wish I could love this place, it's fast and convenient and pasta is like mu favorite comfort food. When I haven't had any issues with my order the food is usually pretty good, maybe feels a bit overpriced but I am ok with it for the convenience. Sadly at this location I have had some issues with my orders. The worst offence was probably when my partner found a few chunks of a plastic bag in his mac and cheese, ew. Additionally several times they have messed up my orders. The staff is usually very friendly and happy to sort things out but it can be time consuming and if I'm spending $10+ on some pasta that I chose because it was a fast option I really like it to be right in the first go. It's happened enough times that I stopped going there for a few months but I have gone twice in recent weeks and noticed a much better quality in correctness so maybe they have had some staff turnover and things a better now. It's definitely not the worst, but considering how many awesome restaurants there are along and near Grand River I often decide to go somewhere else to avoid possible hassle.
I am vegan so i asked them to not put any meat on my noodles. By the time i got home, i saw the chicken & felt guilty for wasting food but i couldn't eat it. i called noodles co. & told them what happened & they said they would refund my card but that still has not happened & this all took place 3 weeks ago...
I had a fantastic experience with this place. I take my pasta and noodles pretty serious ?. Seriously though, the Shrimp scampi penne was off the charts flavorful. I could actually taste the lemon in the scampi sauce. My wife got Orange chicken Lo main. Tender chicken and an orange sauce that knocked my socks off. Both noodles were cooked to perfection. If you have never been and you love pasta and noodles, try Noodles and Company??
Having not eaten at Noodles and Company before I was pleasantly surprised when I began eating the orange chicken noodle. I ordered and the food was up within 3 minutes. Service was awesome. I had a 20 min drive back to my office. When I began eating the order back at the office I was impressed at the temperature, just right. I say the because the outside temperature that day was frigid. Definitely going back for seconds.
This location is in downtown - nowhere to park - East Lansing. I'm only giving three stars because it's pretty much a fast food pasta joint with no parking, geared towards college students and heavily reliant on foot traffic. There are Noodles joints all over Lansing/East Lansing better suited for family dining that offer free parking and have a more family oriented atmosphere.
It was pretty good the food was not as hot as it should have been though
Delicious food, at least for me. My mother wasn't the biggest fan of what she got (some sort of zucchini noodles). Another thing is the somewhat small serving sizes, but that is probably more of a personal preference than it is an actual critical point. The wait times were long as well, so there's that. However, I would definitely eat here again despite these shortcomings because I enjoyed the food and atmosphere.
Overall pretty good. Food was out quick, pretty tasty, and not very expensive.
Customer service always great..food great ?☺️
i’m sure it’s a great place to eat but my car broke down in a nearby parking garage before i could make it inside so i won’t be coming back. bad juju.