Chipotle Mexican Grill

539 E Grand River Rd, East Lansing - 48823
160 reviews
Mexican Fast Food
(517) 333-3680

Update to three stars since my burrito was much betterOriginal: just wow..

They were not clean. We did not notice till we sat down to dine. We had to clean our own table. It was my first and last time ever dining there.

I love Chipotle. It's my go to fast food establishment. I've noticed this location to be particularly skimpy with protiens. I usually order double meat, and the few times I've been to this location the employees put much less than double protein on my meals compared to other locations I've been to, and I've been to many different locations across the country. The food here feels much more overpriced compared to other Chipotles and other restaurants in the area. I would avoid this location.

Gave this location another chance since receiving only meat in my order. This time got a piece of plastic in my meal. Wow...

Me and my boyfriend went in there tonight to get some food and I asked for a kids cheese quesadilla and I understand I am not a child and probably shouldn’t get that but the girl that was helping us was very rude to us and kept talking about us to her other employee and giving us dirty looks. My boyfriend also asked for more rice because there was hardly any in his bowl and she completely ignored him and continued to put queso and meat on his bowl.

I am Muslim and ordered a veggie salad bowl. They put CHICKEN in it. No one's answering the phone either, I ate here every day, never eating here again.

Treats customers as they are dumb. Every time I have come to this location the servers are rude or make snarky remarks. They also yell at each other as well when it’s a matter that shouldn’t be handled in front of the customers.

The food is very good and on point, but the restaurant is filthy. Most of the tables have not been wiped down and the floor needs to be swept and mopped. I understand the restaurant may be short-staffed, but the employees are just standing around after being told the restaurant needs attention. Although we are starting to emerge after the pandemic, this in no way should be a sign to relax cleaning and sanitation standards.

My wife says it's the best chipotle she has ever had. I don't eat chipotle. She said the cilantro rice was nice and tangy. The beans were soft and flavorful. The bell peppers were well sauteed and "big", just like she wants them to be. The spring mix was crunchy she commented multiple times. The pico was fresh as well as the guac. She said the chips were awesome because the put tons of salt on them.I didn't appreciate the portions. I felt every spoonful was half filled. Employees disregarded me asking for a full spoonful. They were out of most of the lemonades so that was a bummer. Glad my wife enjoyed it.

I ordered a burrito bowl with several different toppings, and it came with all three of my toppings that I paid extra for. The rice and beans tasted sour like sour patch kids and foot-long rolls. The food took about an hour to receive.