I ordered a 16oz but was charged for a 24oz. I told the cashier 3 separate times and was still charged and given what I didn't ask for. Then I just did the text to let them know how they're doing and they pretty much tried to ignore it because it was a 2 reply instead of a 1. I hate bad customer service especially when YOU asked for feedback. I'm just trying to support and help but this is obviously my last visit because I refuse to be ignored where I spend my money.
Favorite boba place! Staff is always friendly and have never had a bad experience (even after 25+ visits). They have a good rewards program too.Highly recommend the lychee mohito as their best special.
Bought a Bobba tea and that ain’t cook and they were hard they keep struck in straw ..
I have been here like 20 times and have never had a bad experience. The boba tea is the best I’ve ever had, always excellent. I always either get the Thai iced tea with tapioca pearls, or the tiger milk tea with tapioca pearls. My girlfriend usually gets the Taro root tea with flan custard. Tou and Mai has ruined my palate for other boba, there’s is the best no comparison.
i dont particularly like tapioca pearls, but the black boba here tastes better than the other places ive tried. i think i will try a smoothie next time.
Nice place, however it is hit or miss. Their drinks are good, however some of the employees are nice while others are not. Depending on the time of day, they can be slow, so expect a wait.
Great store for quick Asian food essentials. The best boba tea shop in the City of Detroit! I always stop in to grab my favorite lychee mojito drink when I’m in the area!
This place is very hit or miss. When it's good, their boba milk tea is my favorite out of anywhere I've tried. But half the time, their boba has absolutely no flavor. It's like they forget to soak them in brown sugar. I don't know what they could be doing to make the flavor vary so much between visits.
The products are good, but the people working (never seen the same person there the few times I've been in) are usually not very welcoming and service is always very slow.
We visited for the first time today - there were two other guests in the shop and two working behind the counter. We were never greeted, or acknowledged at all for that matter. I’ll support a business that actually makes me feel welcomed instead.