Love the bacon, egg, and cheese croissants and Timbits!! Great service!
This is a Detroit Tim Hortons. Interpret that as you will. Your order will most likely be wrong. You will hear yelling and curse through the speaker and/or drive-thru window. Staff looks clearly annoyed to be there, which I don’t blame them nor anyone who works a service industry job, but it would be nice if they could step up their professionalism a little bit.
They have poor customer service cussing and rude . i went in the afternoon and the manager says the lobby is closing at 3:00. It wasnt a nice casual announcement it was like get out . So soon as the manager say that ine od the employees says yes get the Fu$$ out I was shocked and hurt like who is training the workers. Plus they use profanity like its not a business never returning.
This by far is the worse Tim Hortons in the state of Michigan. They employees are rude & nasty. They never turn their drive thru speaker off. Instead of helping the line the employee is over the speaker asking someone else did the make her food. I ordered & instead of them saying they were out of what I wanted she’s laughing in the background with other employees saying “we ain’t/can’t make them ice Capps. Once she realized I could hear her she said “Oh MY God” & turned her mic off. I will NEVER visit this location again.
Very close to Belle Isle. Each time I’m greeted by the cashier’s positive attitude and the line moves quickly.
This place was a disappointment. The woman at the speaker sounded incompetent from the start. They didnt have anything that i wanted. How you dont have timbits?! Thats like your signature item right? Charged for two drinks but only got one. Then wanted to argue with me about it. But i blame myself for staying.
I would have gave 0 if i could. Worst experience ive ever had! Ppl on the cell phone while makin my food. Its wrong every time! Complete carbage!
I'll never go back to this Tim Hortons again. Bad experience, actually more sad than bad. It's sad that young people think it's okay to treat customers like c***, and they obviously haven't had good customer service training. Employees, if you don't like your salary or working conditions, FIND ANOTHER JOB! The woman at the drive-thru was dry, rexpressionless, wouldn't smile, and no hello or thank you. She omitted the Splenda, so I had to ask again and I left no stirer for my coffee.
❤️these ladies here at this location.Awesome
This store was not friendly at all. My drink was not made like it should have been made.