Fast service, excellent coffee and great staff. This new guy named Shawn has great cashier conversation!
Lots of people behind the counter just chatting. When order was ready server put it on the counter mumbling what it was. More than $10 for 2 mostly ice Mocha Fraps. It was like drinking a coffee flavored la croix. Extremely disappointed.
I called to obtain a receipt from this Starbucks and spoke with an employee named Raven. She is the MOST RUDEST PERSON in the world!! I asked to speak with a manager and told her that she was not helpful. She said that I did not have to speak to her that way, what way????? Then she hung up, really??? I called back, no answer, then I called Corporate! Unbelievable!!!
Friendly and fast, great location.
When they learn you so well they have your drink ready when you walk up. Winning.
Normally I go to Starbucks because of the consistent service and their drinks always come out the same. I was really annoyed at this particular Starbucks that the baristas didn't seem to care about customer service. To be fair the drinks were the same as any other Starbucks that I have gone to but the service was just terrible. For being in the Renaissance center I was surprised that the standards were so low. not only were they rude right from the gate but when I asked if they could fill up my water bottle they said no. at every other Starbucks I've gone to, the baristas have happily filled up my water bottle and I feel like it is the least that they could do after paying almost $6 for a latte. If you are staying in the Renaissance center I highly recommend that you just go somewhere else for coffee. Ignore the convenience, it will be worth it to go somewhere else.
Lots of people behind the counter just chatting. When order was ready server put it on the counter mumbling what it was. More than $10 for 2 mostly ice Mocha Fraps. It was like drinking a coffee flavored la croix. Extremely disappointed.
Quick accurate and tasty
I called to obtain a receipt from this Starbucks and spoke with an employee named Raven. She is the MOST RUDEST PERSON in the world!! I asked to speak with a manager and told her that she was not helpful. She said that I did not have to speak to her that way, what way????? Then she hung up, really??? I called back, no answer, then I called Corporate! Unbelievable!!!
It's a pretty cozy place in downtown Detroit, to sit and relax with a frappuccino.