Awesome place, great vibe. My family enjoyed it. Amazing service. Made us feel welcomed. Collard greens were undercooked though, that's the only thing I could say needs improvement but I still ate them up!!
Last week was meeting my daughters for dinner. The restaurant we wanted to dine at was closed. So we settled on Southern Fires…BIG MISTAKE!The menus they gave us were sticky, the waitress didn’t bother to replace them.When our order arrived, items were wrong and some items missing. No biggie, that was corrected.My youngest daughter and I ordered the beef short ribs, it’s 30 dollars a plate . It came smothered in a horrible tasting jar gravy.I asked for the manager (you can call me Karen if you like)I first complimented the staff on how they corrected our order and I then told Bree, the manager, that I had a critique.Me: while the staff corrected our order, I was disappointed in the nicely cooked tender piece of beef being covered in jar gravy .Bree: First of all, we don’t do can gravy.Me: I didn’t say can, it’s from a jar or powder or whatever kinda mix, it wasn’t homemade. I’m offering an suggestion that if you’re charging 30$ a plate, the gravy shouldn’t be pre made and it would only enhance the meal to have home made gravy. It’s neither expensive or time consuming to make.Bree: To each their own, people like our gravy.I sent Bree away because I likely would have completely lost it on her.I was told by another staff person the Owners name was Eddie, he wasn’t available for me to speak with.The service was horrible and for parties of more than 3 gratuity is automatically included. The wait staff were horrible and need training.Will never EVER go there again…EVER
Visiting from Cali. Best soul food I’ve ever had! Not sure why I see some 1 star reviews. This place is it! The food was cooked perfectly, the atmosphere is great, and great drinks! I will definitely be back when I visit Detroit again. Thanks for the great food!
Very stylish decor and modern setup. The food was below mediocre for taste and timeliness of arrival. The Mac and cheese was crudly and white with no flavor in which i sent back for corn. The catfish was crisp,hot and delicious. The steak bites were cooked just right with good flavor. Cornbread was dry and crumbly. The bar was making drinks just right and I was very satisfied. The wait staff was attentive and nice.
My family and I went to Southern Fire on 05-31-2022 to celebrate his birthday. After the party of 8 had arrived we was seated and given water. We waited for 20min for a waiter to come service us. We watched as the waitstaff walked around our table. No one stopped to take our order. We and to get up and ask the manager who was our waiter. She sent a waiter to take our order. The young lady acted as if she was not interested about being at work. As my party looked around at the wait staff they all had 1 thing in common. They all had their heads in their phones. Even the bus boy was no better. We asked to have our table cleared. He only cleared 1 table out of 4. They were just walking around unconcerned and looking lost. I don't think my family and I will patronize this restaurant anymore.
Went to this establishment in October for my brothers Birthday for the first time and the food was exceptional. The waitress was very friendly. I can't wait to vist Detroit again so I can enjoy this place again.P.S. The Vibe in this place was awesome!
I’ve been to this place a few times. More not so good service than usual in the past few years but the food always taste good. Yesterday i went 3pm, as soon as they opened. They instantly had a wait simply bcuz the staff was moving w/ no urgency as if they didn’t just open. Some lights still weren’t on and their was no music playing when we were waiting/standing at the host area… it was only two of us to eat for my table. When we were sat, i looked around and noticed how filthy the place was with dust/dirt. Especially the ceiling fans. I told my partner to order us an app n waters while i went to wash my hands. The water took a long time to get hot & soon as someone flushed the toilet the water pressure dropped… i came back to the table to no waitress coming or being over. At this point 18mins passed. I kept looking at my watch & around the restaurant. Another server asked have our waitress been over and i told her no. She went to get her; she came back and said a few more minutes she’ll be over. I said at this point its been over 20mins. As we were about to walk out the lady came over & said what can i get you. She had no friendliness, no hospitality, and didn’t introduce herself… i was beyond hungry so i sat back down and said ok lol. What is your name? I believe she said candice or something. But her vibe was nonchalant. I ordered steakbites app, 2waters, catfish w/ 3 whole wings & 1side of salad. She said you can’t just have a salad as a side. You gotta pick a side & pay extra for the salad.. I said why if they are all sides? Can you go ask? & she came back so fast saying the same thing so I went w/ just the seasoned fries. My partner had catfish w/ mac & greens. The food came out pretty fast and in the order as it should (meaning the app 1st, then entrees). The guy who brung out our steak-bites was nice. He even grabbed us some app places like i asked. My partner asked him how was the steak cooked bcuz our server didn’t ask us how’d we like it & we forgot to mention it as well. It was more onions/peppers than steak but it tasted great w/ that sauce. Could’ve been hotter temperature tho but we enjoyed it. The entrees came shortly after but my waitress tried to take my plate back after asking me “you said seasoned fries right?”.. I said yes but leave em & my partner can eat them, just add on a salad for me cuz that’s what I originally wanted anyway. I didn’t understand why she’d take my plate back as if it’s still not a pandemic and that’s just plain nasty. The salad came out great. I asked for a knife, napkins and the bill. We finished eating & lost our server who never came back w/ the bill. Only the knife n napkins. After about 15mins we saw her at the bar n my partner went to her to inquire about the bill. They said their card machine is down! I questioned why wasn’t that told at the door before we were saw by the host… then my partner had to pay that atm fee which isn’t a big deal but it wasn’t apart of our plan to get cash. Also we waited an additional time to get change cuz the lady said she had to fine some. My issue started from the unnecessary wait at the door at open time && we were like the first 10 tables in line. That 20min wait of looking for a server is when I could’ve been eating appetizers. I should’ve have been there over a hour. It wasn’t the kitchens fault.
had my gender reveal their and it was perfect food was on point , but I recommend you call ahead or go early because they stay packed but it's totally worth the wait ! you and your love ones will enjoy yourself , been going here for years one of my favorite spots in Detroit !
My food was all warm/ room temperature. The sever was alright but she forgot a lot of was need for the party of 7. I didn't get a water and I'm not a fan of plastic silverware. The restrooms need to be cleaned and the menu's needed to be cleaned off.
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