Dunkin'

12951 Michigan Ave, Dearborn - 48126
76 reviews
Coffee Shops Donuts Coffee & Tea
(313) 406-5384

Great customer service, food is always fresh and fixed as ordered. Great tasting coffee! Love this place

This is probably the best service at any Dunkin Donuts. The staff are very friendly all the time! I sometimes go out of my route and pass other ones because this service is just that great. The girls at the drive thru are AMAZING !

Just a regular dunking donuts but with very nice employees I come here always because the workers are very pleasant and helpful and they make everything delicious, nice clean location with a drive-thru

This Dunkin has friendly staff and great service. The donuts are very fresh and the store is very clean. I appreciate the fresh coffee and it is always hot.

This establishment is absolutely outstanding! I wish there was a way to give more stars because these guys deserve it. This dunkin is the absolute definition of FRESH AND FAST! They really take into account their customers needs and wants.

The drive through service was the worst I have ever been to. Multiple times, my order was missing items. When asked about the missing items, each time, the cashier at window was very rude and disrespectful. The wait is outrageous for not even being busy, they have staff but they are messing around in the back. This shop will disappoint you. Do not support! I contemplated writing this review, but after multiple chances and failed attempts to give another “try,” I have to say, never again!!! Tim Horton’s service is better.

Awesome Service! The girls taking orders in the morning and at drive through window are wonderful. They really make the experience so much better than any other Dunkin.

The absolute best Dunkin I’ve ever been to hands down the service is great all workers were very proper but there was one worker that stood out to me he was so polite I asked for his name he said abass I feel we need more people like this in the work place would definitely recommend coming here again

We don’t have Dunkin where I live so I was a little overwhelmed in the drive thru trying to order. The woman I was speaking to through the speaker was patient, kind, and so helpful in asking questions and finding things we’d like! She made suggestions and offered to remake the drinks if we didn’t like them… but we definitely liked them! Donuts & coffee were delicious but what stood out the most was the incredible staff. That is how customer service is done! Thank you for a good first impression on this company.

Idk where all these good reviews are coming from. I just got home from this Dunkin and went to take a sip of my drink when I realized it felt light. I opened it and they’d given it to me half full. I’ve gotten iced drinks from here before and it was fine but I guess they thought they didn’t have to fill up hot drinks all the way because you can’t see through the cup. Shameful