The staff at this location is "OUTSTANDING". I pull up and start to place my order and they immediately remember me and repeat my order back to me before I can even finish. They even remembered the funny story I shared with them regarding the drink carrier and my horrible driving skills. What a breath of fresh air to be treated with such kindness. Thank you for all you do to take the time to make our experience with with so enjoyable. Follow the lead of the staff and pay it forward with kindness.
Excellent coffee, excellent staff
This place is amazing and the staff is fabulous
This Biggby location is the best. They make the drinks taste amazing and are always so friendly ?
This particular BIGGBY is sub par at best! I was at their drive up window on Sunday at 4:35 pm on November 28th! I waited for someone to acknowledge that I was there and all they said was hi. When I asked if I could place an order I was told they were closed. When I replied that their hours said that they were open until 5:00 pm I was told well everything is already cleaned up! I was not very happy about that and when I said I was going to call corporate I was told to go ahead! I fully plan on doing exactly that!
Took over 35+ minutes with 4 cars ahead to get served through the drive through with no lobby open.. avoid this location at all costs if you see a line
The worst biggby in michigan. There was noone in there and or in the drive thru and it took them 15 minutes to take our order. When they did it was taken rudely and incorrect. When we told them about it they got very deffensive and actually would not give me my food. They robbed up and my attorney will be contact them and their corporate office. Shame on biggbt coffee. But you will learn from this one.
Great coffee and the b st breakfast bagels
I've been to this location a few times now; I've ordered through the drive-thru, inside and through DoorDash. My orders have always been neatly packaged, correct and tasty. When I've gone in person the staff has always been really nice and helpful, even the first time when I went inside and had no clue what I was ordering :) They have a sign outside to be patient because they are short-staffed and training but I didn't have to wait any longer than any other time. Be nice to them!
I always have good experiences at this location. Sometimes the wait is a little long, but with so many places being short-staffed, that’s to be expected during peak hours. Try the new Dragonfruit Mocktail!