first off i wanna say they need to hire more people or start making their staff come to work because what is going on????(ALSO they were not busy this particular day) okay so me & my boyfriend went to this location just yesterday, walked in & stood there for 8 min after FINALLY being greeted & told to seat ourself, the waiter didn’t come to us and ask what kind of drinks would we like for atleast 15 min.. he even apologized for it bc he knew that was rude. we ordered their strawberry slushee drink, we get the drink it’s it’s just lemonade with crushed ice inside.. not blended or anything. when i let them know the waiter only fixed ONE drink.. if it comes blended why wouldn’t you fix both? then i ordered a bacon cheese burger but got a glazed honey burger but i didn’t even complain because i had enough already.. our waiter didn’t write down our order i guess he just thought he could memorize it.. which was the problem. i feel there’s a lot of rush going on in there & they weren’t even busy. it was on a Saturday @4 so why couldn’t you properly attend to us? that’s why i provided no tip & i won’t be back & im going to let others know as well about this SPECIFIC location..this is ridiculous.Also the waiter looks like he doesn’t want to work.. when you are in customer service, facial expressions & body language is everything, don’t come to work if you don’t want to be there.. i didn’t ask you to apply here and if it wasn’t for people who come & pay their hard earned money YOU wouldn’t have a job.
Brooke was pleasant and attentive. The food was hot and cooked to perfection. I had the whiskey glazed chicken with fries & breadsticks ?? the breadsticks are AMAZING. Also their happy hour menu is great. They have select drinks that are $4 all day, everyday. I recommend getting the TGIF app. My food was free thanks to the points I racked up visiting the restaurant. Very easy app to use.
I was picking up an order for DD & they have a side door just for pickup, not knowing this I went in front door but was immediately greeted & shown where to go. I am very impressed by TGI Fridays staff they are super friendly and very helpful. 5+ ?
Worst customer service ever. Placed my order online paid for it and was given a time to pick it up via email. Arrived at the restaurant to go door just to find out its locked and had to drive around to the front. After asking the young lady at the front entrance where to pickup my to go order was told go to the back of the restaurant. I proceeded to the to-go counter. Gave this cashier my name and was told my order was not ready as of yet. I showed her the email stating the order would be ready at 835pm EST. It's now 850 pm. I was told I could have a seat in my car and she would bring my order out to me. So I waited in the car for over 25 minutes and went back in just to be told only parts of my order was ready asked to speak with the manager and was told I would have to wait he was busy in the kitchen. Waited another 10 minutes then the manager come up front with the nastiest rude attitude ever. I asked for a refund and was told since the order was placed online he couldn't do that. So I walked away without my order and no refund call the corporate number given a case number for upper management to call me and no one called. This TGIF Friday's is a joke run and run fast don't spend your hard earned money here!Signed,A Dissatisfied Customer
TJ was amazing . For him to be the only staff there closing he handled everything well! He basically serviced every position with a smile and with grace. Great leader! I'm sure he was under pressure and tired but I would not have known. Everything was great ? Thank you TJ!
The bartender was very rude when my friend asked if he could have a to-go cup the bartender mocked him cause he's spanish speaking and then said he had enough he only had one drink by the way. I felt some type of racism coming from the bartender, food was good and waitress was nice SMH
Went for mother's day dinner, food was good, service was good??
I love this TGI Friday's, service is always great! I had a burger and fries and it was the best cheeseburger I've had in years!
My friend and I had appetizers and a couple of drinks. The waiter was good. The food and drinks were ok..pricey! The restroom was awful! It smelled bad and there wasn't any tp in the handicapped stall.
This review is for the corporate or the general manager of this location and not the poor staff that was running around because they didn’t have enough help. We got to the location around 7 and most of the tables were empty as you can see it in the video but tables were not cleaned because two employees were managing the entire place. Some of the food was also below average during this visit as well. I hope the cooperate reads this and provides help for there staff.