If it were possible for me to rate this Little Caesars as a NEGATIVE 10 Star, I would!!! I had an absolutely HORRIFIC experience. The so called Hot & Ready Pizza that I purchased was BURNT and dried from being in the warmer for an extended period. When I requested a fresh replacement, I was denied and told that I had to accept the next pizza from the warmer even though they had fresh pies coming out of the oven right at that time. They refused to honor my request, and I was forced to demand a refund. The "manager" was just as horrible to deal with as the counter clerk. Worst Little Caesars experience EVER!! Horrible Pizza with even worse LACK OF CUSTOMER SERVICE. Never purchase ANYTHING from this store!!!
This was the worst experience I have ever received. Nathaniel the manger, yelled at me when I called to explain I didn’t get what I ordered. I paid for double extra cheese on the bread, does this look like that? I also ordered, light light sauce, and extra cheese yet you see the sauce. And this is not extra cheese. They couldn’t even find my pizza that I ordered ( call a headed) oh yeah and it was cash only orders. How does a manager yell at you when you don’t get what you want? What you paid for? I come here once a week, and for birthday party’s, I will never be back. What a horrible response.
Due to the bad experience from the location on Ann Arbor road this location was a breath of fresh air. Thanks Gary ????
Can’t even get a mushroom on every slice. This is just terrible ?
The workers here are usually very polite and well-mannered. I am very grateful for their respect. When I see it, I acknowledge it. Thank you.
I would give this a zero but there's no option. I ordered some buffalo chicken wings and asked to have it well done. My husband picked it up and was home within 10 mins afterwards. The wings were warm outside the layers but cold inside the meat. I called and talked to Nathan (manager) and he was rude and said there's no way it's cold because he put it in the oven twice. He also said that maybe my husband took too long to get home. Really??? I said I will be more than happy to bring it back and he can feel it. He continued to say you will not get a refund because he followed the instructions. I can't believe they risk losing a customer and get a bad reviews for a $7.00 something worth. Never will I ever go back here again.
Got directions on the fly with voice activation and was up in seconds.Now sometimes AI doesn't really understand certain words well,however what an experience it is learnin the cool new technology.
Good customer service.
I hate to say this but after the remodeling, this place is making the worst pizza ever, im not going to this location anymore . I changed my location to different places but after 4 months later i ordered from this location , The pizza was uncooked and a bread was cardboard thin, i wouldnt recommend this place to anymore, i have been eating from this place from the last 10 years an after the remodel and the pizza has been just awful
Placed order Wednesday May 26,2020 7pm, went to pick it up and they were closed, credit card still charged.