Took my daughter out for a mommy daughter date and had Mary Ell as our server. She was the absolute BEST! She was very attentive, interactive (didn't just take the order and peace out), treated you like you were part of her family. To me, that's what is missing these days and my daughter and I were both happy to find that here. My daughter left there saying that Mary Ell made her day, and that made my day ☺️
Everything dirty at this location. Nothing is clean dishes cutlery walls table chairs window etc everything gross. Waitress brought out food plates stacked on top of each other had plate imprint in my eggs gross. Asked for new eggs took my plate and brought me same eggs on different plate.never going to this location again. coffee was good
The waitresses were rude. The wait was extremely long which was fine, so we said it’s ok we will leave, an a waitress said to our face “thank God” rude atmosphere and the wait will always be about 20;30 mins
I had the worst service ever table was dirty they came and wiped it with dry paper handed me someone else’s meal took it back and gave it to them and gave me something I didn’t ask for but was too tired to send it back.
It had been a few years in between visits. Unfortunately, nothing has changed. When a restaurant isn’t busy, has low staffing and has half of their lights out, you know why. This Canton location has been struggling for years. The food was fine this time, but the service wasn’t, yet again.
I am very patient and understanding with service workers, however i am blown away by how god awful the employees here are. every time i’ve gone in, the employees walk past me multiple times without even acknowledging my existence. i get it if they are busy, but it takes no time to say “someone will be right over” so at the very least i’m not being ignored. anyways, this particular visit someone actually greeted me right away! she told me the wait would be 5-10 minutes. after 10 minutes she tells me “just a couple more minutes”. okay, like i said i’m patient with service workers. at this point it’s been 20 minutes, and finally another employee comes up and seats me, to which i find a completely empty restaurant, about 2-3 tables eating. so i don’t know why i had to wait 20 minutes. anyways, when i sat down the table was dirty. the employee who sat me took my drink order, a water, and then immediately ran away. she didn’t tell me she’d be right back or anything, she didn’t tell me anyone would be right with me. i sat at the table for another 10 minutes while the other server in that area walked around aimlessly and ignored me, and i don’t know where the other girl went. so i left. i will never return to this location again, i wish they could reimburse me for the time i wasted waiting here.
Me and a friend ordered basic breakfast dishes. Waited over half an hour for that. Waffle was tough, parts of it inedible. Hasbrowns were way overcooked. They didn't know how to put the order so one order ended up being overcharged. Not to mention this was in the afternoon and there were only three other tables being served.
I didn't even get to eat here. I had to wait three minutes for the young lady at the front desk to take a phone in order. When I said we would like a table for two I was told there would be a thirty minute wait. I could see at least right open tables from the entry. Obviously this establishment doesn't want your business. Seat your patron, get a beverage in front of them and serve them as quickly as you can. Save the sale. Don't send business away. Non-service is worse than poor service.
Took a while to get seated though they weren't busy. The coffee pot was leaky and not sure if it was clean... Our server was great however. Food was also great.
Service was slow as could be. I was seated next to the kitchen door and overcome by the grease burning, had to change seats. Had a mushroom spinach omelette and the egg portion was so dry that I had to douse it all with ketchup and hot sauce in order to be able to eat it.