I just spent $11 on a bowl of Chicken Noodle Soup with bread to dip in it, and this is all I received. I guess all the employees were too busy chatting to pay attention. No bread included, and such a miniscule amount of soup. Very disappointing.
I placed an order at this Panera just before close and drove 20 minutes out of the way to pick it up. When I arrived they locked the doors and we’re ignoring me at the window, where I just wanted to show them my order. Feeling turned away I left, and it was not until I called a manager that they told me I could come in, but by then I had already had to leave because of time and didn’t eat dinner that night. Not very friendly staff.
Great staff, pricey sandwiches...hard to find...needs a road sign the trees block the building ..missed the right hand turn after using the traffic circle to the road leading Panera Bread.
Excellent customer service. I placed a curb side order for pick up this morning. A few items were missing, no biggie. I know saturdays are busy. I went inside and explained I was missing part of my order and they apologized and jumped right on it to fix it. No only did they get me the missing items the person who was helping me ( I can only assume was the manager) asked if there was anything else she could get me for the inconvenience, so I asked for an orange juice and walked out happy. A half hour later I get a notification my order was refunded. That really was not necessary but it was very much appreciated. ♥️
Excellent customer service. I placed a curb side order for pick up this morning. A few items were missing, no biggie. I know saturdays are busy. I went inside and explained I was missing part of my order and they apologized and jumped right on it to fix it. No only did they get me the missing items the person who was helping me ( I can only assume was the manager) asked if there was anything else she could get me for the inconvenience, so I asked for an orange juice and walked out happy. A half hour later I get a notification my order was refunded. That really was not necessary but it was very much appreciated. ♥️
Food was good. Was a little upset to see they don't start making soup until 10:30am since that was the reas9n we stopped.
I got chicken as an add on to my Mediterranean sandwhich pick 2.It was slimey and fatty. I called and told a worker on the phone. She was very nice. She pffered me to remake my sandwhich..but I don't have time to go pick it up or I would have said yes.I honestly didnt care for the Mediterranean sandwhich at all..but that part isn't their fault so I didn't mention that part.However, I spent 12$ on half a sanwhich and a small cup of soup..so I expect quality. The chicken was really nasty it ruined the entire sandwhich. Couldn't eat it.Nice worker over the phone. But poor quality.
I called in when my gf and I were sick, and this one girl had it ready as I walked in, gave us a nice little get well soon note, some cookies and even stickers. Kindest people ever. 5/5 would recommend. Also very clean
Squash soup with pumpkin seeds always good, apple salad as well. Steak sandwich not so good ..very little meat compared to thick sub-like bread.
Food was tasty and prices were reasonable. Also, no wait to order inside the restaurant.