We waited 20 minutes to get a seat, the 2 of us, then were seated in one of the coldest parts of the restaurant with the AC blowing directly on us. We were dressed for 85ﾟweather outside. When I told the gentleman at the front that seat would not be acceptable the best he could do was to offer to put us on the wait list again for another 30 minutes. This was in spite of there being acceptable seating vacant near the front of the restaurant where it was warmer.The gentleman was rude, snarky and wasn't listening. So I told him we were leaving and never coming back This was our date night and they totally ruined it!
Area is the best manager, John a great waiter and Kyle is an outstanding server. I did a review but with my limited vision I don’t know where it went. To the corporation go to my Yelp review for complete details. This site was not long enough for my input. It’s my vision, sorry, Ara, John and Kyle were superb. Food was great except too spicy for my wife tonight. Go to Yelp please so see the entire review. I love Google Maps too!
First things first! I'm laid back and take things as they come. I recognize many businesses may be struggling to get staff to work properly. It's tough and I get it..But in this case just close the doors! If you are going to serve food, make sure your facility is clean. Empty/Dirty plates, utensils and cups should be cleared. Bathrooms should be checked a few times a day.I ordered a burger, fries and a Coke. My coke and burger arrived in fine fashion. 10 minutes later the fries made their appearance.If you need to reduce your hours of operations to reflect the availability of staff and resources, just do it!
Area is the best manager, John a great waiter and Kyle is an outstanding server. I did a review but with my limited vision I don’t know where it went. To the corporation go to my Yelp review for complete details. This site was not long enough for my input. It’s my vision, sorry, Ara, John and Kyle were superb. Food was great except too spicy for my wife tonight. Go to Yelp please so see the entire review. I love Google Maps too!
Ordered a shrimp salad carry out ..got home to find a chicken salad. Literally says shrimp salad on the container and they made a chicken salad. The chicken was also ice cold and the dressing container was only half filled. Usually wouldn't go to Chili's but thought I would give it a try and of course we are extremely disappointed. Also had to wait on the food and it still all came out cold.
Maya was an amazing waitress, she was kind and attentive! Despite other tables being rude and overly demanding she kept smiling and stayed happy! Best waitress we've had!
The waitress was very helpful and polite in answering our questions, the food was delicious the price per portion ratio was excellent as well. For my first visit here I was honestly impressed. I'd recommend Chili's for any occasion be it formal or casual. However the only downside I saw was lack of staffing so we had to wait to be seated, if you don't mind a small wait (my party of 3 waited 10 minutes or less) it is well worth it.
FIRST OF ALL- PATRICIA WAS AMAZING. It stinks to be working on Valentine’s Day but she was beyond amazing and was so on top of everything- great recommendations, so sweet and the food was great. CHILIS, GIVE THAT GIRL A RAISE! She was running the entire front of house all on her own- even behind the bar! Amazing. Thank you for a wonderful lunch!
The bathroom was absolutely atrocious. Looked like it hadn’t been cleaned in months. There was stuff all over the toilets. Dirty tables from lord knows how long that looked awful. Our food was cold and hard. Our server however was very nice and did his best. I know everyone is short staffed and I don’t normally give bad reviews but if you can’t clean your bathrooms I can’t imagine what anything else is like.
Service took a long time and the food was cold and greasy. When I tracked down our server he not only charged for the replacement food but had us pay for the uneaten dinner. We didn't have a server check on us the entire time. I had to go for the hostess to get take out boxes. Will never come to this location again.