Got my order wrong, pizza didn't look appealing. Called to let them know that order was wrong. Didn't hear from them as they were closing. Woke up I'm the morning 2nd pizza was all over yard animals got into it. Driver never called and never went to the back door as instructed. Called as they opened and wanted a refund manager said he couldn't do it. If I had 2 more hands I would give them a 4 thumbs down!
Horrible! Food was wrong, Food was cold, undercooked. Rude staff, the main number left me on hold 2 hrs. Never got my money back and never got the correct order.
Tonight’s order was a bit of a mixed bag. Everything tasted great. The toppings ended more than 2” from the edge on half the pizza, which seemed excessive. The cheesy marinara dipping sauce was excellent though. The contactless delivery was puzzling-for lack of a better term. The driver left my order, all four boxes stacked on one another, DIRECTLY against my door. Such that when I opened the door to receive the order, I knocked all the boxes over. It made no sense and made me regret the almost $7 tip.
The only reason I patronized this specific store again is to use the credit for the previous mistakes. It's hard for most people to mess up on a Cheese pizza but they are excellent at it, in fact I have never gotten a correct order from here. l love Dominos, it's my favorite. But, I will not be back to this one again.
Listen, the food could’ve been horrible but they will follow the sketchiest delivery instructions for a quality tip. The food is also excellent so that helps. 13/10 would have them deliver to my truck in an alleyway again.
This location is really going downhill… deliveries are always late, despite the store being less than 5 min away. Call to speak to someone about it you get hung up on. Multiple times I’ve had orders marked delivered only to be over a half hour late. And it’s always a gamble for how it’s going to be made, even if I order the same thing some days it’s exactly how it should be, other days it’s like they don’t even look at the order. Bread is almost always stiff and stale tasting. Ridiculous.
First notified that they only had one driver for the night, so I expected the delivery to be late and I was content with that. Until it was about 3 hours past the estimated delivery time and was told the lie that the driver would be there in 5 or 10 minutes. Another half hour passes, driver and pizza never arrived, and tracker said pizza was delivered. I have been trying to call the store between last night and this morning, unfortunately getting ridiculously long wait times, which I don't really have time for. I just want my money back, and hope this Dominos get's their act together. I love the pizza, but you guys aren't doing too hot at this store. Don't lie to the customers to get them off your back. Be realistic. If the pizza isn't coming, then say that and offer the refund.
Spent 30 minutes talking to 3 different people trying to order for delivery. The last person hung up as soon as it connected. ( the person in store, because the call centers were having issues). Never got my order in.
There is always something wrong with the order. Typically have to wait at least half an hour past the quoted delivery time. The pizza typically shows up cold. Even found a piece of glass in my daughters pizza once, and all they said was "we dont have glass anywhere in our store"!. Worst pizza place in town. Do yourself a favor, and go somewhere else.
Worst service ever!! Ordered food at 12:45 am and didn't get it until 2 and it wasn't even what we ordered. We had food from someone else's order which was cold and the time of that order said 7:05 pm. We called the store and they said they couldn't help us because it was from last year...Happy new Year to us!!!