My drink is made perfectly every time! Can't complain about this location
I've never been to a Starbucks where I didn't recieve excellent treatment. Additionally, the coffee always tastes as I expect. And the atmosphere is always clean and attractive. I love Starbucks!
I ordered 3 times in the past 10 days in this starbucks. Twice for drive through and once for pick-up. I would say the staff there were nice. However, they were soooooooo slow in drive through orders. I waited 20 min (weekday) for the first drive through order and over 30 min (weekend) for today's drive through order, which were extremely unacceptable. I will never place drive through order in this location. (The pick-up looks ok)I assume there may be some possible reasons for the slow drive through.1. TOOOOO many walk-in drive through orders in this location which makes the bad experience. If this is the reason, maybe you can learn from the starbucks in East Setauket, NY. Believe me, all the customers whoever place orders online dont want to wait 30 min to get the drink. That is the best starbucks I have visited before and the location I visited the most. They have two drive through lines, one for mobile order andone for the walk-in. I can always get my drink in 2 min whenever I go there. (BTW, the experience here makes me decide to leave a 5-star comment in that location lol)2. Not enough staff. Then hire one more which will make a big difference.3. The staff are not skilled enough to make drinks fast. Then train them better.In conclusion, dont choose drive-though when you place an order online in this location, or you will get stuck there for 20-30 min.
This starbucks keeps messing up the lattes. It's been all milk and no taste of espresso or flavor syrup the last 5 times I've gone.
Friendly staff, my oatmilk latte was great.
Always consistent coffee. Nice location.
1. Not enough employees to keep up with the orders. Fifteen minute wait for a delivery order.This place is way too busy to handle delivery orders.Please just turn the app off if you’re too busy.20 customers in the lobby. Multiple delivery orders. Just straight up making money on bad service.
Starbucks use to be a relaxing place to enjoy a coffee and spend awhile. Now it has become a production line with people running in, a crowd waiting for their online orders, then running out. No atmosphere anymore.
Even though the drive thru line was very long, it moved quickly! Love their lattes and the temperature is just right!
Great location and customer service. Eric is always very friendly! I would recommend ordering ahead as the drive through line does get very long.