It's a Starbucks. It's like every other Starbucks. By my request, they gave me a drink with an irresponsible about of caffeine in it. It was too expensive and didn't taste great, but that's what happens when you go to a Starbucks.
The employees are rude and talk about you right infront of your face they mess up your order if you complain about your order being wrong if I could rate it lower then a 1 I would
Both baristas Ruby and Jesus were both incredibly helpful and friendly!!
I usually have a great experience with thislocation, however, today the barista, namedMango, purposefully cut dangerous cornerswhich I cannot ignore. After ordering two similardrinks, one with almond milk, and one withregular milk (due to my friend being deathlyallergic to dairy), Mango asked me if they could"make the drinks the same so it's easier" afterexplicitly saying no and hoping Mango wouldrespect that, got the drinks and left. Shortly afterdrinking them, my friend had an allergic reactionto her supposedly "dairy-free" drink due toMango cutting corners and making the drinksthe same, despite my explicit instructions not todo so to avoid anaphylactic reaction. If I had notexpected this to happen and warned her not todrink all of the drink, much much graverconsequences would've occurred. Very surprisedMango is still employed here, flippantly puttinglives at risk.
I LOVE THIS STARBUCKS.. GREAT STAFF, GREAT SERVICE. RIGHT IN DOWNTOWN ANN ARBOR..
Very efficient mobile order even during 9 am rush!
Great coffee as always and service here is fast. The tables and chairs seems outdated though.
Very friendly atmosphere all the employees try to make your experience there happy
Our party of 35 used mobile app and they had most drinks ready upon our arrival less than 10 min later! Great job!
Went when it was busy, but the staff was still friendly and the service time was reasonable for how long the line was. Very cozy feel, big "small town coffee shop" vibes (deco) without being a small town coffee shop