Ordered online. Went to pickup at my specified time and was told it would be done shortly. After 20 minutes one of the staff asked if I needed anything. Turns out my food was done when I walked in. I had my doubts on Qdoba after they slashed their menu during the pandemic, but this is yet another restaurant I will no longer patronize. You can’t cut service because labor is more expensive. It’s going to continue to drive away customers.
We ordered from here 2 weeks ago and it was perfect. Today our order was messed up. I have a verification what I ordered and what we got was NOT right. We live 30 minutes from the restaurant so going back isn't an option. Not sure if we will order again. Qdoba you can do better... 3 small pieces of meat on 2 items costing $20 is not acceptable.
I placed an order at 8:56pm via the mobile website. The hours of the store specifically say 10pm on the website and google so after it was placed I left to get my order. I got there at 9:20pm and was told that my order came in after they closed so it was not made and wasn’t going to be made. I would have zero issue if the store specified it closed at 9pm (I wouldn’t have even ordered having worked in food service myself before), but google and the store site specifically say this location closes at 10pm. On the door of the store there is no closing time for Sunday even. I also find it to be terribly rude that my order was seen, decidedly not made, and nobody reached out to contact me. My number and email were all on the order that was clearly seen. Instead, they waited for me to get there to tell me, so not only was my money wasted, but my time and gas as well. Who does that? At least have the decency to call somebody, even an email would have sufficed, but I got nothing instead. Mind you it was the manager who told me about the situation, and somebody else’s order was sitting on the pickup rack. They genuinely chose just not to make my order. I’ve never had service this bad before.
Love the bowls here alomg woth the triple cheese nachos ?
If you're looking for a place with little to no flavor. Look no further. The most you get for flavor at this place is the grill if you can call that flavor. Other then that the service was pretty slow for there being 3 people working.
i’ve been going here since I was six years old but still to this day best customer service ever best food you can tell the people there enjoy the work environment and thank you especially Tiffany
Great experience for a quick lunch spot! Super fresh food and leaves you feeling great after
I had a veggie bowl and a drink but it had no seasoning. No flavor at all. I was very disappointed.
One employee here went above and beyond to give me and my girlfriend the best nacho experience of our lives. Blonde dude, very cool. Give him a raise. Because he gave us more nachos than we could ever dream of eating in one sitting.
Night crew was great tonight. I ran in right before close, they were wonderful. Food was on point