Drinks are fine. Don't recommend eating anything from here, especially the nasty soup. Dirty food prep area, don't rotate product as they should, and get orders wrong. Couldn't eat sandwich due to pickle juice on it, and blueberry muffin covered in sugar and dry. Sara presented as a manager. However, when I shared my concerns, Sara said, "What do you expect me to do about it, ma'am!?!" When I said I wasn't a woman-Sara did not apologize for misgendering me and continued to treat me rudely.
Stopped in for a grilled cheese and tomato soup because it’s Michigan and of course it’s snowing on 4/18. I remembered that the Panera Breads I have been to before had a nice big fireplace. When I walked in, I was excited to see that they had a big fireplace with seating surrounding it as a little nook. It wasn’t on. I asked an employee if they could turn it on and was told that it hasn’t worked since they opened… WHAT?!?! Asked another employee when they opened and she said at least 20 years. Then I asked what was in their kitchen sink cookie… 3 employees stood there looking at each other trying to remember… WHAT?!?! I give up! Never again.
Food is good universally at panera. Our cashier apologized for the wait (UM spring commencement) and made sure we managed to get the breakfast items we'd been eyeing, even though it was officially 11am when we got to the front of the line to order.
Stopped in for a grilled cheese and tomato soup because it’s Michigan and of course it’s snowing on 4/18. I remembered that the Panera Breads I have been to before had a nice big fireplace. When I walked in, I was excited to see that they had a big fireplace with seating surrounding it as a little nook. It wasn’t on. I asked an employee if they could turn it on and was told that it hasn’t worked since they opened… WHAT?!?! Asked another employee when they opened and she said at least 20 years. Then I asked what was in their kitchen sink cookie… 3 employees stood there looking at each other trying to remember… WHAT?!?! I give up! Never again.
I love ordering food,but when I receive my food with things on it I don’t want or like it makes me upset. I totally understand mäßig things up but this has happened so many times. You could kill someone one day because of allergies! Please do better! Overall the food is good,but I’m scared to eat order from here again.
Got here at 7:45pm when they close at 9. They were packing up the pastries already. There were lots of workers standing around, but the tables and floors were dirty. The portions were super small and the Mac and cheese was just barely warm. Not worth it.
We rarely get over near Panera, but at 3:30 in the afternoon today they had 5 Cinnamon Crunch bagels. We couldn't believe our good fortune! They were delicious!
Thank you for transferring my order to door dash. I now have $42 in limbo because you closed and door dash never got there. They can't refund the money. I never use door dash because they are a joke now so are you.
Here in my lunch break, only have so much time. The portly young woman with red hair was all too happy to avoid instructing me to use the self-checkout to order. Instead she would periodically look over to see if I had left. It took me 5 minutes in solitude to realize I can order myself. Other than that, very speedy service with great food ?
Why do they offer curbside pickup if they have no intention to bring your order out. I waited 20 minutes after the app showed that my order was ready and then I had to go inside and pick it up. I could have used rapid pick up if they didn’t claim they had curbside. This was not the first time.