We ordered catering for my daughter's graduation party this past weekend, and Delia was SO good at helping us pick a variety of items and stick within our budget. Everything was wonderful! Guests loved it all. It seemed like so much food when they started bringing it in, but almost everything was gone by the time we left. We were left with a few pieces of pita bread, about 1/4 cup of rice, and a couple bottles of dressing. That was it! The hummus platter was scraped clean and not even a bit of lettuce was left on the falafel tray. We'd ordered 100 mixed pita wraps (they come individually boxed!), deboned chicken, rice, falafel platter, hummus platter, lots of pita bread, garlic sauce and salad dressing (we provided a salad). There was only one mix up; one tray that was labeled chicken shawarma without pickles was actually lamb shawarma without pickles. But all in all, everything was tasty and I will not hesitate to order from Palm Palace again should we have another such event.
Delicious and fresh cooked food. Amazing atmosphere.
Palm Palace has been a favorite of mine for years but I hadn't been since the pandemic. That changed today and not only was the food as great as I remembered, they had upgraded so many aspects of the restaurant. From digital menus to the service robot Bella, it was a different yet familiar experience. I had a blast and can't wait to come back for more!
Oh my goodness gracious. My parents brought me some food from here. Fantastic. Thanks! (I received this as a to-go order. Date may not be exact).
Went here in October of 2021 with my Uncle. The food was excellent. They were very short-staffed and had but a single wait staff for the restaurant. Despite this, the food was great and the service was more than adequate.
Our brother-in-law's friend told us about Palm Palace. Given the fact we'd pass it shopping on Carpenter Rd, it was time to give them a try.. We're not strangers to middle-eastern food - been enjoying for years at a favorite East-Dearborn restaurant. Though it wasn't crowded, it took time to be seated. We ordered the Chicken Shwarma Plate w/Rice, Lamb Shwarma Plate w/rice, a side of Garlic Sauce w/Pita Bread, and a side of Hummus. The rice was good and hot, however the Shwarma plate meats were both warm and could've been hotter. The Lamb Shwarma had a spice/season/herb taste and smell I didn't care for. Mind you I love Lamb, but not so much this taste. Plus, both meats were a little dry. Their Hummus is excellent and smooth. The Garlic Sauce was too strong for our taste - our favorite Dearborn restaurant's Garlic Sauce is smooth and milder. Their Menu Tablets are okay to use. Just wish they had the 'old' readable book menus. We'd probably come back and try a few new dishes, but skip the Garlic Sauce next time.
There are no words to describe the food from this restaurant, it is simply beyond believable. I was traveling with family members with ages from 80+ to elementary school and everyone agreed it's the best Mediterranean food we've eaten in our whole lives (including trips to countries in the Arab world). The entire time we were eating all anyone could say was just "OH MY GOD THIS IS SOOOO GOOD". No other normal meal-time conversation, just comments on amazement about the food. Tasty, soft, juicy, seasoned perfectly, perfect texture, melt in your mouth meat, fresh, beautiful preparation, unique taste... These words just sound so silly compared to the reality which is off the charts. We tried all types of meats/chicken, seafood, soups, salads, etc. We are so blessed that we just chose this restaurant by random on Uber Eats, and after that we tried them again and again. There are a few restaurants I remember so well throughout my life and this one I will never forget.
The first sign that this establishment is not really interested in great customer service is the menu. It is a small tablet which shows pictures of a few items at a time. No opportunity to look at the menu in its entirety. But, we slogged through it and found some things we wanted. Part of the problem with just pictures is that with no descriptions one assumes that what one sees is what one gets. However, the plates shown are for the benefit of the photographer only. We had a couple of glasses of the Ksara Reserve du Convent though at $12 per glass, maybe a bit steep considering their cost is less than $2 per glass, but, it was good wine. I specifically asked for the "salad" as shown in the picture for my dish. The waiter apparently misunderstood and brought a side salad which was very good, but not what I had hoped for. He explained that the salad shown was just a garnish and not actually on the plate. The bread was good and fresh though I prefer it soft to crunchy. Though crunchy, it was good tasting. The soups were good too. When we got our entrees, all three of us found the meat very overcooked. It would imply that it is possibly made at a commissary off site and kept warmed through on site as it was ordered. My wife's Shish Kafta was more like jerkey with no sauce, our nephew's Shawarma was also very over cooked and dry with no sauce either. My Shish Kebab which I emphatically ordered rare was moist enough to eat, but more like medium-well than rare, and again, dry as it was, no sauce. Many Mediterranean restaurants offer yogurt, or marinated onion, tomato, cucumber to help wash it down. Bad as I make this sound, the flavors were all quite good. The portions were way in abundance of what people can eat of dry very filling food. Almost all of the patrons were carrying boxes as they exited. This is a very bad sign in that it suggests the food was not digestible enough to clean your plate. We were no exception. We took our's home and all I had to do with my wife's Shish Kafta was make a lightly thickened lamb broth sauce sliced the Kafta heated it through and poured it over the left-over rice. Delicious! If this restaurant paid a bit more attention to food texture and level of doneness, the experience would have been much better. One other annoying innovation is the little robot that brings the food out. Because it disappears as soon as the waiter takes the food from it, none of the dirty plates from bread, soup or salad go back to the kitchen and we ended up with quite a pile of dirty dishes by the time the entrees arrived. They do not get bussed until the bus-boy comes by after you've left. The golden rule of good service is for a waiter to never go back to the kitchen empty handed. Well, the robot always went back to the kitchen empty handed.
The food came out unbelievably fast. It was hot and delish . The waitress, Hooda, was sweet and funny. She did great job walking us through the menu in a knowledgeable way. Excellent service. The palace was over all a great experience.
Great experience eating here. The food was amazing. Extensive menu that’s digital, pictures and descriptions, very easy to use. Excellent staff, our server Hailey was on point, very helpful with the menu. I will be eating here again soon.