First, let me say the lady that took my order has the best energy.. She deserved the tip I left.. Not the same at the pick up window although she started with a smile.. There's a sign on the menu board stating the world is short of staff and to be kind to the ones that showed up.. So I decided to ask if they were hiring.. I asked about pay rate and she said depending on experience.. She then closed the window.. When she opened the window to hand me my food, I told her Serv Safe certified and 20 years restaurant experience.. She acted as if she didn't know what I was saying, so I said I asked about a job and you closed the window on me.. She said she was busy.. I said no, you just turned and had conversation with your co-worker.. She closed the window again..Maybe she is the reason that particular store is understaffed.. She did let me know that she wasn't the hiring manager.. In my brain I can only imagine how many people she has turned away seeking employment.. To keep it positive.. Just tell your employees to share where and how to fill out application.. Kindness goes a long way in this new world..
Burnt McChickens. Staff was friendly and courteous however.
Yet another McDonald’s disappointment. I was waiting at the take out speaker for several minutes on June 18th at 6:11 am. No one took my order and I made sure they were open. Another car pulled into the 2nd speaker and I thought could hear someone taking her order. I waited and left without ordering as she pulled to the window. I saw a man looking at me as he took her money. I just left.After my appointment I went back to use the restroom. It wasn’t busy so I decided to order lunch inside. After getting my drink I noticed a bag placed behind a high set of trays. 4 of the workers just started talking with each other and laughing. I said excuse me several times with no one even acknowledging my existence. I reached around to grab the bag as i had waited 7 minutes.I will never go back here. Not only do the employees not care about the customers, but are rude as well. I’ve ran into nothing but bad experiences at many McDonald’s restaurants lately. It’s probably time to start going to a new fast food chain.Save your time and money, this is an awful place.
Most of the people hear are very rude. Walked inside to order instead of waiting in the drive thru line that was backed up into Stadium and got yelled at by one of the workers and was told to leave that they’re drive thru only when there’s no sign that says that and the doors were unlocked. Maybe if you don’t want people walking in either put a sign up that says Drive thru only or lock the doors!
They remembered everything else except the silverware. But we ran back inside to get our silverware so we could eat. Great service & very fast.
I just went though the drive thru, for the first time there was no line lol. However, I'm never disappointed in the staff, they are always friendly amd go as quick as possible. I will say tonight the young man that gave me my drink and mcdouble was just the sweetest. Its nice having friendly service at the end of a long day!
Weird experience with this one.. couldn’t get drive thru cause went by foot, couldn’t order inside cause lobby closes at 5, and curbside was confusing to say the leastWhen you choose mcdonald’s, you’re expecting the same consistent meal every time. Well, this time… it was bad.Ordered 2 meals and didnt get any ketchup and they forgot our extra sauceOrdered fries instead of the apples in a happy meal and didn’t get thatMcflurries genuinely tasted like plain ice with oreoGood things:Ordered extra m&ms and they got that rightThe filet-o-fish was goodSome employees were very kind (others were not necessarily nice)
This must be the worst McDonald’s in Washtenaw county. It’s the only McDonald’s anywhere around that can’t provide what’s expected on a regular basis. It was bad before Covid, and now you can’t even get reliable service at the drive thru during regular business hours…and when it’s not even busy. They will legitimately just ignore their line of customers until they drive away out of frustration. It’s quite an absurd thing to see.
Food was ok. Drive thru did not feek to safe as they allow drunks to walk thru the drive thru. Food was pretty expensive as well for the quantity that you recieve and it was nothing spectacular. Compared to other local drive thru restaurants the quantity and the price did not compare this is why I am giving a mediocre rating.
I Wouldnt give that but no choice. Manager is extremely rude. I had a doordash pickup from here I go in I give the name he says they don't have it. I call doordash so they can figure it out or cancel it. Door dash tries the call he refuses to answer I let them know he just doesn't seem to want to answer. Doordash ask me to let him know they are calling cause they have to talk to them to cancel or resend the order he gets smart with me and say I know I don't have the order. I tell him they need to talk to him he say what they gonna do. I try to explain to him door dash says they will try and call him again. They call again he tells his coworker to answer so he can tell them they same thing he told me. When we answers he tells doordash that he doesn't see the order and that he told me but I am not listen. Doordash explains and let's him know they will resend it. I get the person's food. But if it was my food I would have wanted a refund and I will never go to that one for myself and I plan on telling my friends and family not to also.