Ordered a Fire and Ice burrito which claims to have double hot sauce and double sour cream.If there was hot sauce on either of the two burritos I got, it was so mild it may as well not have been present. The sour cream was also barely present, and mostly water.The chicken was fine, mostly just a texture. The beans were decent, but low on flavor (are you sensing a theme yet?)The rice was good rice. I'll give it that.Overall, not sure I'd eat here again. If I did, I'd feel it necessary to specify that I want the hottest hot sauce (which I must assume is fairly mild), and I want a measurable amount of it.Side note, when you pay, there's a tip option on the screen. The LOWEST option is 18%, and the option on the left (that you'd expect to be the lowest option) is 25%. So, you know, keep your eye out for that too.
Getting two stars because I believe they can do better, I know they have it in them. I can accept that some people have off days. Anyway. This is the worst burrito I've ever eaten. It was a shredded chicken chimichanga. When did I first encounter chicken? Well, at one point my reason for eating strayed away from hunger and became an attempt to chase away the dawning horror that there might not be any. About 2/3rds of the way in, it ambushed me. It was impressively crusty. My investigation felt like the end of Se7en. I didn't eat anymore. It never occurred to me how important organization was in a burrito until now, but it makes sense. People generally like consistency when it come's to them. Despite it being a chimichanga I think I had a total of 3? slightly crispy bites. There were an obnoxious amount of whole, soggy kidney beans, paired with mushy and lackluster rice. Keep in mind this is what I had to go through to get to the chicken(what's in the box?) So, chill on the beans, and nothing wrong with the classic black or refried beans. Texture is important, maybe wrap them in tinfoil, put them in paper bags, something, to reduce sog. Marinate the chicken, and change it out more. Please.
By far one of the worst places for delivery drivers. Been here a few times...and they always say oh u pick up outside...but theres never anyone outside. So you wait around for 10 plus minutes waiting for someone to come out and hand you a order you can see sitting there. ??????
Well I tried to find there new location, didn't have any luck. But I was definitely looking forward towards getting perhaps 2- 3 giant burritos, 2 for myself, and 1 for my sister. Need to find there new location!
Used to frequent BTB late at night on their state st location but since the move, their food is trash. I ordered taquitos yesterday and they gave me the microwaveable ones… what a joke. Fries in the San Diego burrito also used to be way better. Kinda sad more than anything this place fell off.
I've been several times since they started staying open "late" again on weekends and there has been no consistency in my ability to order. Pick a last call time and go public with it. I understand I'm coming towards the end of the night as I get off work at 12:25 and it takes me 5 or so minutes to walk over there. I'm done trying until there is more transparency on what "open" means.This has been a long time favorite of mine and I'm really disappointed with what it has become.
Pretty bland and boring compared to how it used to be. Also way more expensive than what it was before. Definitely not going to go back again.
Quick pick up from the booth in front of Charlie's on South U. Food is good and pretty consistent.
Quality has definitely deteriorated since the move. Often times extremely salty, chicken tastes like it was canned. Used to be a go-to, but might move to Panch instead when I want a burrito
Quality dropped compared to old state street location. Service time has increased while service quality decreased. They don't stay open as late as they used to either.