A bit of a wait but the ice cream was great. The staff was super nice.
I am a senior citizen and there is snow on the ground. The Allen Park location advertised curbside or no contact pickup. I pre-paid and was outside and they stated that they do not do curbside. False advertisement!
The workers here are extremely rude. Me and my friend were really nice to them and we kept getting attitude for what ever reason. But the ice cream was good. We still left a tip because we are fantastic individuals but the customer service needs to get better.
Ice cream is always good its clean and friendly service
I dont know why I keep coming here, convenience of location I guess. Online ordering sucks. The past 4 times they didn't start making them until I came to pick them up. Today, and a previous time I have items missing ? I thought placing orders ahead of time would help with time management and accuracy. I understand hiccups occasionally but every visit?UPDATE. Placed an order for cupcakes (already made) 4 hours ahead of time for a friend's birthday. Was givin ice cream sandwiches.
The wait was horrible like 30 min and it was 5 employees there I think the manager was named Lillian and instead of helping a customer to getting everybody out it was one employee basically working and then the Mrg helped a little. Ice cream is one of those things you shouldn't have to wait 30 minutes for especially when it's five employees working and the other 3 are basically doing nothing.
The staff did very well under pressure and heat
Requested Banana ice cream with snickers and caramel sauce. Young lady did not chop up the snickers. She just put It in my cup. Since I have braces I couldn’t even chew it. She appeared upset. Not sure why but all other employees were extremely kind and bubbly as they assisted their guest. Not this young lady. Probably won’t be going back. I cannot pay for bad ice cream and horrible service!
Good but the employees need hell
Very good ice cream & staff!!