Dunkin's has unfortunately hit an all time low. Service is spotty at best. Hard to order ( communication is tough) and most orders are wrong or prepared in haste. Really wasting your money going there but there is very little alternative.
Good coffee. Crew had an accent, hard to understand.
Quality of the overall food has gone down within the past couple of months since they have new workers. They are nice and polite but always either get the order wrong or undercooked the food. I got snackin ? that was floppy and translucent but figured they just took it out of the oven so I would need to give it time to harden up, turns out it was halfway cooked and as soon as I ate it 5 to 10 minutes later I had a mild stomach ache which I know will turn into full-blown food poisoning at some point because you're not supposed to get a belly ache right after you eat something that looked iffy to begin with. The only reason why I'm upset is because I fed a piece of this undercooked bacon to my three-year-old son who I hope doesn't get sick because people don't know what they're doing or care to do their job properly while on the clock. I've recently started going to the Dunkin Donuts downtown and it's what the Dunkin Donuts on Main Street should be or at least used to be. They remember your order right off the top of their head if you're a regular and their food is always thoroughly cooked especially if you request well done.
Clean, quick and courteous. Your average Dunkin Donuts. Unfortunately the seating area was still closed.
Coffee is always made good here everywhere else I go isn't the greatest.
Love my Coffee.
Ordering from app is what I typically do. I usually go there twice per week. Very fast and pleasant using the app. Otherwise (like when app goes down), the people there are confused about reward points. The easiest solution of theirs is to not give any points.
Service and food was unbelievable.
WORST Dunkin in Worcester. I promise you it is worth the drive to go to any other Dunkin. Or maybe even consider skipping breakfast. A true disgrace to the franchise.They almost always mess up my food orders. They put bacon on things they shouldn't, burn the wake up wraps frequently, and forget items.... and I can live with that inconvenience. They're literally .25 miles from my house, by far the closest Dunkin. But I won't be coming here again.Today my cold brew iced coffee was FULL of grounds...completely undrinkable. I had already made it home so I tried to call them, but they wouldn't pick up the phone. You are literally a COFFEE shop, there is no excuse for making such terrible coffee.For the matter of pride, I won't be making my ~25th wrong order return trip. I will just take my business elsewhere.
Friendly staff and my ice coffee was perfect.