Waited in line 30 minutes to order. Then waited 10 minutes in a spot after paying for our order only to receive a blizzard dripping down the outside of the cup from a rude employee. No flipping this one upside down, it would've poured out.
Friendly service very clean establishment. The burger was actually better than expected. The fries were average. DQ can go toe to toe with the big boys in the burger game.
This place is so ass… customer service was horrendous… the girl at the register couldnt even speak up… they gave me no fries and no bread… and there is a missing strip. Dont go to this DQ. Its ran by children.
The food and ice cream were just as you'd expect... DELICIOUS! Even though this location has been open for awhile now, there are still days with LOOOONG wait times. Which brings me to only giving 4 stars. When busy, the ice cream area and grill area need to work on their timing. The grill area had my food cooked & bagged almost a full 10 mins before I was given me ice creams. For the ice cream makers, they way they work on orders send very inefficient to me. Cause I watched my order being done and they did 2 of my 4 ice creams then about 5 mins later came the other 2. Appeared they worked on too many orders at once. And when it's a madhouse it is very easy to get confused. Not how I would expedite orders but I don't work there. ? So if you don't mind waiting, this location is still a great place to go in the city.
This restaurant is more like a cross between an after school program for high school kids and middle aged adults who have no real employable skills to not be 35 and making burgers. Not that you would ever expect fast food to be a 5 star restaurant, but it took 4 teenagers and 2 confused managers to enter my order. It would have been faster churning my own ice cream at home.
It perturbs me that I can't order on the app and pick up in the drive-thru. What's the point of having an app?
Dairy Queen Is The King Of TheirIsland! Friendly's And Other CompetitorsCan No Longer Challenge Them.The Other Fast Food Chains ThatServe (Oh My The Way-We Sell Ice Cream) Cannot Match Their Taste AndQuality Of Their Product!Secondly! Their Hamburgers, Fries,Onion Rings And Especially TheirChicken Fingers Are Very Good.With Most Fast Food OperationsTheir Inconsistently With TheOrders. One Day Your Food Is Hot.The Next Time Your it's Luke WarmOr Cold! Always Check ✔ Your OrderBefore Leaving.This Is The Reason WhyI Can't Give Them Four Stars!
It was just bad timing. They were behind in pushing orders out and we waited at least 10 minutes for our order to be taken . The chaos died, our order was taken, we received our food really quick.The food: I got the 2 for 4 and the pretzel was ok. The sauce that came with it taste weird. My burger had way too much mustard that it ruined it. My son got a double cheeseburger. He said it was good as well as onion rings and a blizzard. I tried the onion rings and I like them. No bad.
Our family went through drive thru and placed 5 meals. They gave us our drinks snd told us to pull up. We waited for about 5 min we understand..Our chicken baskets looked like it was just thrown in the box no toasts, fries and chicken were cold. The rotisserie chicken looked gross and small pieces and were cold. No forks, napkins, ketchup, no sauces we requested.I complained about food cold and all they did was just give us our condiments and forks and sorry your food is cold. We’ll Im sorry but my money will go to another place who has better food and service. C-Ya! Not going back!
The guy behind the counter had an apple earpod in and couldn’t really hear what people were saying. Standing there waiting we could see tons of flys over by where the ice cream and soda machine were. When we got the food it was awful. The burger was completely apart when we opened the wrapper. The bacon on it wasn’t even cooked. The French fries were cold and stale and all the trash barrels inside and outside were overflowing