Very clean restaurant Very friendly staff Quick service Delicious pizza
The pizza was GREAT!!! The service was impeccable!
The best pizza! Much much better hot, at the restaurant, much more so than pick up or delivery. Worth the trip!
Most definitely the worst dining experience I've ever had. We arrived at our reserved time 10 mins early, they sat us promptly right at the reserved time. 7pm. Booth seats were dirty, asked someone to wipe it, took a few minutes but the manager (?) did come to wipe it off. (though not thoroughly) 15 mins goes by, no one even acknowledges us. 3 ppl sitting at in a booth with no water. I wave down a waitress and ask for our waiter. She said she will let them know. Server comes 5 mins later angry and telling us "no one told me I had a table here, I just screamed at all of them!" We place our orders, she informed us the wait is a bit long so we can just have our salad first. Salad comes in a timely manner, just the worst salad I've seen: leaves piled on top of each other with crappy quality ingredients. ONE HOUR goes by. nothing. we were just chatting but were getting very hungry. Meanwhile they're pumping out take out pizzas by us every 5 mins. another 20 mins goes by, server goes to the manager and later manager comes over to tell us our ticket was lost. his words were "it happens, once or twice a night" "I would offer a discount on your bill but you're already getting a special" (it was their 97th anniversary so we all ordered 97 cent pizzas) also that crappy salad. I found him to be rude and not owning up to their mistakes, not in the least sorry about our experience so far. Another 20 mins goes by... YES. Our server comes over and tells us they lost our ticket ONCE AGAIN. I was in disbelief. She asked if we wanted our pizza to go. We said no, please get it to us ASAP. Manager never came back to address this or apologize. 10 mins later, the pizzas come. It was just ridiculous. our server was frustrated and offered us free desserts. Save your money, all the desserts were horrible. Without a doubt the worst experience I've ever had at any eatery, fast food included. It is run horribly, chaos all over. Will never be back again.
The area was very welcoming and roomy. Very clean and a lot of room when seated.The staff is very professional and friendly. They do not rush you and they accommodate you greatly.My salad was good, very good actually. Between 1 and 5, I would say 5.My pizza was great, wasn't too heavy or too light, just right. Nothing wrong with some good pizza. The taste was rich, the crust was just right. The meat was great ?also (pause).The pricing was fair, I will attend again, with my friend Raphael.Thank you.
This pales in comparison to the original New Haven location, as many franchises often do. However, the pizza is terrific, reasonably priced, and quick to come out. For 3 large pizzas and two pitchers of beer it was about $130 split among 13 people for an affordable time.The hallmark of a good pizza place is the ability to deliver a terrific cheese pizza, and Frank Pepe's excels at this. While they're well-known for their white clam pizza and it's worth a try for those willing to have a culinary adventure,
I saw this pizza place and had heard of the pizza so thought I would give them a try ! Pizzas look very good with a nice charred crust . Pizza itself did not have a lot of flavor as I only ordered a mozzarella cheese pizza . I didn’t eat it right away as I was traveling a bit so had some about 4 hours later . I was hoping it had more taste and a little more sauce and cheese, after all , it was almost $26 for the plain pizza. I may give it another try if I am sitting down to eat it right away . Unfortunately, I only gave it three stars because of lack of flavor , not a lot of toppings and the hefty price. Maybe I went in a bad day !
Normally have great luck with this place but today the cook decided that pepperoni goes under the cheese and it came out horribly. The pepperoni was barely cooked and the cheese falls right off. Not worth the $30 unless it’s cooked rightEdit: two weeks later and same issue persists, hard to believe they can’t even make a pepperoni pie right
Great food and service as always!!!
Great food as always and such a friendly, hard working staff