I wish i could leave 0 stars. Every single time I order from here, I order ahead to pick up through the drive thru, and every single time they make me come inside and stand there for 20-45 minutes before they even begin my order. Meanwhile they are making the next 10-20 car's in the drive thru orders, yet are not able to make mine in the drive thru? In addition, people will be ordering at the register and receive their food long before me. This has happened at least 10 times to me. They need to stop offering pick up in the drive thru if they are going to make me go inside and wait for 20-45 minutes before even starting my food. I will be going across the street from now on to McDonald's, where at least they have my food ready through the drive thru every single time! Tonight I waited inside for 35 minutes before someone finally acknowledged me and even made eye contact with me while I kept trying to ask the cashier about my order and he blatantly ignored me to take more orders. From experience, I work at an actual restaurant, with a chef and servers, so I understand the food industry and am patient and empathetic but this is just so outrageous and is not a one time thing I don't know why people still go here I will never again. I'm not usually quick to complain but this felt necessary.
If you're in the mood for some quick fast food, Wendy's is always a solid choice. The fries are great, and the Frostys are always a treat. Just be warned that there are no napkins available, so be prepared. The service is always fast, but be aware that the app doesn't take Apple Pay.
Great place the cashier was a beautiful Haitian woman was very pleasant friendly. Also, I the chicken sandwich is the best thank you for working.
Wendy's is expensive relative to McDonald's and Burger King, I can't say I like the food that much better for the extra price, but I did like to buy one large sandwich get one for a Buck coupon, me and my roommate got baconators, which were a little less than five bucks a piece with the coupon, good deal.
Wished I had read the reviews before coming here.Cashier was blunt to the point of being rude. Food was out pretty fast but got my order wrong. The food also didn’t really taste that great, the chicken was rubbery and the slice of cheese was old.Drink machines were out of more than half of the drink options
Worst customer service I’ve ever received in my life. I was picking up my Uber eats and I was getting harassed by this man so I went to the drive thru and told them I felt uncomfortable and they didn’t even care. I was waiting for about 20 minutes and they didn’t even ask if I needed help. Definitely go to the McDonald’s across the street! The people that work at this wendys literally need to be taught respect and human decency
It wasn't good. Had trouble understanding the cashier, and they had this young short girl standing on a booth cleaning a light right next to us. And unfortunately two of us had digestive issues. So as you see it was not a pleasant experience.
We should have known how bad out food would be when interacting with the person taking out order who seemed to be completely checked out. I order a burger and added pickles but didn't receive them. Additionally, the fries and fish sandwiches we ordered (2 each) were both clearly sitting for hours. So much for hot & crispy fries guaranteed. The fish was inedible. Lastly, we were not even given a receipt and paid with cash so we can't even get a refund. Terrible experience and wouldn't return.
I've never had worse service in my life. I got my food fast definitely, however, whoever was taking orders on the drive thru last night was the rudest employee Ive ever seen. I tried to order a 10 piece nug and a 6 piece was rung up. When I asked if the 10 piece was rung up I got attitude and I still got a six piece. The burger I also ordered was COVERED in grease. When I got to the window no one spoke to me I was just handed my food and sent away. Just overall pathetic service. Go to anywhere else.
This has got to be the slowest Wendy's in the world. Took over 10 minutes for drive through. Gave them a few more chance after to see if they would do better. The following visit , I ordered a Southwest Avocado Chicken salad and they somehow forgot to add cheese and the guac. Last order they somehow forgot to give me my sauces and ketchup for my fries and nuggets.