Starbucks

1019 Trapelo Rd D, Waltham - 02452
105 reviews
Coffee Shops Coffee & Tea Coffee
(781) 891-3027

Open for only a few hoursVery unreliable

They were quick, and the coffee was good!

The girl who made my drink was rude and when I said thank you she ignored me. My drink was supposed to have extra caramel drizzle. She didn't put it on there so I asked her to give me a cup with the caramel in it so I could just dump my shaken espresso into the new cup. She rolled her eyes and then ignored me when I said thank you. When I asked to speak with the supervisor there was no apology or any type of compassion all he said was "thank you for voicing your opinion" You never know who people are so if you're going to work in the service industry and you can't be nice to people even if you're having a bad day you should find a different job

I was at this location 1/31/22 at 11am. I stupidly dropped my breakfast sandwich by my car. I went back in to order a new one, however the kind gentleman working immediately made me a new one and didn't make me feel bad about it. This was above and beyond good customer service! THANK YOU

Good place to grab a quick coffee or snack. Small café with few open seats. Drive-thru is not available at this location either.

Good place to grab a quick coffee or snack. Small café with few open seats. Drive-thru is not available at this location either.

Staff was nice, as always, and location was kept very clean

Why have they been opening late? The website says 5am but I have tried to get my coffee in the morning, and they aren’t opened.

Takes forever to get mobile ordersAren't they supposed to be faster??

This place is an absolute joke and opens at 12! They have signs outside the store that say opens at 9AM, but they don’t. Please change the hours or shut the store down. Completely ridiculous.