Dunkin'

876A Lexington St, Waltham - 02452
93 reviews
Coffee Shops Donuts Coffee & Tea
(781) 893-9880

It's Dunkin, almost always the best place to get coffee.

I never like leaving a review unless something extremely negative happened or something extremely positive. In this case it’s unfortunately negative. They seem to close this store whenever they want and the times are different daily even though Monday thru Saturday they are supposed to be open until 11 and on Sundays 9:30pm. It’s posted online and at the store yet today, Saturday they promptly had the store locked up at 9:50pm yet all the lights where on and the employee was just sitting on the register starring out into nothing. It seems like they lock the door a when they want and just kill time or they do it to start clean up early. Either way the posted hours are the posted hours, you’re there for a job not to sit and play on your phone. If management even reads this or someone in corporate it is July 2, 2022 and it occurred at 9:50pm when the store closes at 11pm. The future will tell of my concern is even addressed. This is the 3rd time this had happened in 2 weeks. Lovely waste of time.

Just tried the strawberry dragonfruit lemonade! Delicious, worth to try.

Its ok when they get my order right.

The owner of this location needs to strongly consider how badly they actually want to be a franchisee. They should have their ownership revoked. If this is a company owned store then shame shame too. Messy, slow, and unorganized... out of ingredients, incomplete orders. I have pity for hospitality workers but these problems exceed the labor shortage and supply chain problems.

Awful location. I’ve never picked up an order that wasn’t blatantly wrong. Employees argue with you if you try to tell them that they made a drink or sandwich wrong. We usually have to go to a location further away because this one is so bad. All around terrible experience, every time.

terrible experience… took 30 minutes make order. And didn’t have some stuff

Alex was great. Fast, accurate order fulfillment and friendly service. Too bad the jelly munchkins were stale...

The coffee seems to be better lately But for a while there was quite a bitter taste is taste to the hot hazelnut and French vanilla. But they always give my dog one free donut hole so I can't complain

I’ve been going to this Dunkin’ Donuts for over three years. Friendly fast service. Recently left my wallet there early in the morning. Called the manager ,very helpful. when I came back to the store my wallet was 100% intact including $100 in cash.,