McDonald's

1610 Boston Post Rd, Springfield - 01119
119 reviews
Fast Food Coffee & Tea Burgers
(413) 543-3473

Do not go to this McDonald's unless I want to be disappointed if you want fresh food you have to ask cuz if you don't they will give you unfresh food they will give you stale fries and a stale cheeseburger and don't expect your money back because the manager will give you an attitude he will tell you pretty much to go f yourself or go kick rocks do not go here if you want to waste your money and be disappointment disappointed July 17th at 10:05 p.m. the manager on duty was very rude and did not assist the problem I came through to drive through order some food and realized that my food was not fresh so I drove back to the drive-thru to get my food right and he took my food and will not give me a refund or give me fresh food just wanted me to leave unbelievable

The workers are very friendly and helpful. nice playground for kids

The whole point of DRIVE THROUGH…. Is to drive through an get food not drive through get someone elses order, get down the road an drive BACK to go inside. Double the time I had to wait, in drive through line for the food then I had to wait in line again inside to get the right food I mean get it together… I understand the rush to keep the line moving but at the cost of food waste for the company dissatisfaction from not one customer but the other customer who got my food. Double the waste double the non happy customers, an the longer the wait for other customers having to remake food not once but twice. I would of gave 2 an a half stars only because the food was not bad once it was correct.

Almost always messes up some part of our order because they are trying to rush and make their time as they compete with all the other stores in the general area. Staff is not friendly and they do not have good manners. Breakfast is the best part about McDonald's to my family. Sausage McGriddles.

Food was good and came timely after order placed at the counter. Staffer was friendly.

If you want your food in less than an hour avoid this location.

The food isn't what it used to be. Everything tastes different. The only good items,in my opinion,are the fries if you can get them fresh and the ice cream sundaes.

Wow! Hadn't been to Mickey D's in a while. Ordered a double cheeseburger and fries. Both tasted so bland...almost completely tasteless.So all the food did was help to fill me to stop hunger --Terrible taste!!!

The evening drive thru team is awesome! Order is always right and the food fresh!!! Walter is the best, always a great experience! Thanks for getting the side of pickles every time.

You ask for fresh food and they drop food that has been sitting there in oil again so that it’s “fresh” then the manger gets mad if you ask to remake it.