Dunkin'

55 Frank B Murray St, Springfield - 01103
44 reviews
Coffee Shops Coffee & Tea Donuts
(413) 747-3919

Staff at this Dunkin was rude and not trying to help never going to this one again

STAY AWAY!!! We threw the food away after one bite. It's gross, disgusting and inedible!!!

Friendly staff considering it's Massachusetts, but hands down one of the worst coffees I've ever had. Idk how they get "no sugar" from "7 cream, 7 sugar" but then they wouldn't fix it because of Covid and wouldn't replace the coffee... So total waste unless you want no sugar and very little cream.

The employees are extremely slow pace. No sure how you get "4 creams and 4 sugars" when I said 3 cream NO sugar, 5 times!

I ❤? Dunkin It brings a ? 2 my face

Employee at the drive through was rushing my order and impatient when SHE messed it up. Then had the auditacity to yell at me when I mentioned she got my order wrong. Real classy folks there.

Employees had a bad attitude making faces to the customers ? Can do way better

Two stars because only two employees can actually make a coffee without messing up

Asked to pour hot water in my own cup and the cashier CHARGED me for it. Never seen that before

It's Dunkin so nothing special