Dunkin'

100 Congress St, Springfield - 01104
104 reviews
Coffee Shops Donuts Coffee & Tea
(413) 382-0237

We’re do I start’. Rudeness for the get go! lady at counter at 6:58am like she hates her job. Learn how to great!They do NOT support police or military so no discount.

They only serve drive-in, expect standing at the counter for minutes without anyone talking to you let alone taking your orders.

This is one of the busiest dunkins around. But the staff are chill. Very good.

There food is horrible and ti correct the issue is just a bad.We bought avocado toast which was so bad we threw it out. We asked why there is barely any avocado and was told that they have to put a little....they put enough just to coat the bread. We are so disgusted and disappointed. Do NOT come here for food. It will leave you upset and to resolve it will make you frustrated and disgusted that you wasted money here. Go to another Dunkin close by, they wont leave you feeling this way.

I wish I went to a different location. I took one bite from my food and threw the rest out.

Grilled cheese??? You mean hot bread with melted dairy product they lable as cheese!!

Today is March 28 3:30 PM. Just coming off the mass pike on my daily commute. This particular Dunkin’ Donuts happens to be off of the exit. And it sucks.Every time I come into this Dunkin’ Donuts there is never a line. However there is always a 15 minute wait just to place my order. This Dunkin’ Donuts is grossly incompetent and they should get new employees because honestly everyone hates does Dunkin’ Donuts. This particular Dunkin’ Donuts is the worst. The wait is so bad that people would travel an extra half mile just to get served now. If you’re reading this please don’t waste your time

My bacon, egg and cheese on a bagel was toasted to perfection and there was lots of bacon and to top it off it was quick. Dining indoors is nice— clean tables without any stickiness from sanitation.

My bacon, egg and cheese on a bagel was toasted to perfection and there was lots of bacon and to top it off it was quick. Dining indoors is nice— clean tables without any stickiness from sanitation.

Food was fresh. The bagel bites were warm. Coffee was good. The attendant at the drive through was very patient with my indecisive family.