it has been my worst experience shopping at dunkin' donuts the girl talked to me with a terrible attitude made me feel miserable when i just wanted to stop by For a cold coffee on a hot day.
So so so friendly!!!! And the puppaccino with a munchkin made the dog VERY happy :)
It was great I was with my brother peace and love everybody
Ordered online and took ten mins to get to the location. I expected it to be done by the time I get there but I get that when you are busy that can be hard to do. I waited in line for a little and could tell by the woman’s voice through the speaker she was not happy. When I went up to the window they asked which order was mine and gave me my coffee. I ordered hash browns and a donut as well. The other lady gave me my hash browns and said bye to me. I looked in the bag and no donut. So I screamed through the window politely about getting my donut. The rude lady from the speaker tried to say she gave me the donut. I was like no u gave me the coffee. She kept insisting to her co worker “I just gave it to her, I just gave it to her”. They were accusing me of lying. I’m sorry but I would steal a 1 dollar donut. After much deliberation they gave me my donut that I paid for. I couldn’t believe how they were accusing me in that way.
Generally a great location. The weekday morning crew is typically on point. Because of the location, be prepared to wait 10-15 minutes during peak rushes such as 7-9am.
Fast friendly service and always the right orxer
Long lines and wait. Employees yelling at each other. No thank you.
I love Dunkin but every other time you order, the coffee is not made correctly.
Absolutely unacceptable and disgusting!! Went through the drive thru 10/30/21 at 2:07pm, ordered standard decaf cream and Splenda. The gentleman handed me my coffee, and I drove home. As I pulled into the drive way took a big sip and almost threw up. Got inside took the lid off and found this!!! Seriously?? What is this!! I've seen curdled cream before but never where a textured film forms on the rim of the cup. When I poured it out the top 3 inches were this odd light color with chunks and the rest was almost black. Never again will I go there!!! Absolutely disgusting and to top it off I tried calling and no answer, of course. Not even worth driving back because the customer service there is always less than pleasant if you know what I mean.
Literally never has what I want so I stopped bothering to even go here at all.