I'm rating the Dunkin Donuts in Williamstown, MA which I visited Saturday May 14th.The Dunkin Donuts in Pittsfield Ma, on Housatonic St., definitely rates 5 stars.Dunkin Donuts in Williamstown has horrible service. Has been like that since at least January this year. Takes 20 minutes to get through drive thru line. That's with having 5 cars in line. Have waited 5 minutes until anyone even took my order. Have waited at window after paying for my order, for 10 minutes. Have seen 2 or 3 people who had ordered, just drive away because wait was so long. Mentioned it to you man that people left he said " no manager was there, just all new people.When I visited on May 14th, first waited in line at drive thru for 20 minutes, I drove away. Returned little later, and went into lobby, much faster service, but was told manager never showed up. Williamstown REALLY NEEDS TO GET THEIR ACT TOGETHER!
The devils bean juice or the nectar of the gods? Either way nice drive-through team and beautiful view of the lake!
Best Dunkin in Berkshire county by FAR! Everyone who works there is so wonderful! I run on THIS Dunkin! ☕️ ☺️
Fresh donuts in the late evening ! Liked the Brown Sugar Oat Latte warmed !!These photos are the view of Lake Pontoosuc from Dunkin' Drive Thru !! Very COOL !!
5 stars for the gorgeous view of Pontoosuc Lake!
3/5 how often they will come to the counter with you yelling for them to come over ?
The Dunkin Donuts on Dalton Ave is the best in Pittsfield. The people are the most friendliest and I have never had a messed up order unlike the other ones
Generally excellent service. My only critique is that if an establishment post hours they stick to those hours. We went by just before closing time, around 7:55pm to use the drive-thru only to be told they are closed. It seems to me this has become a common practice with some places, but in my mind posted hours of operation should be honored to the very minute. Aside from that, this particular Dunkin has been great.
Great experience I love it
Most beautiful DD I've been to.The staff was awesome.The view is so beautiful! ?❤