Dunkin'

129 Main St, North Andover - 01845
57 reviews
Coffee Shops Donuts Coffee & Tea
(978) 794-0466

My new go to Dunkin. These awesome ladies know how to make a great iced coffee!

I moved to the area recently and had been going to this Dunkin’s without any problems. There is a really sweet girl who works their, she knows all the older folks who come in by name. She is very professional w/ everyone & she makes me want to continue to go as I’ve had a few reasons as I shouldn’t or I don’t want to go. This one girl, she’s also young she always has a look on her face as if she hates her job & doesn’t want to to be their. Very rude, always has a stank attitude on her but when she’s confronted she changed it real quick. But than starts to act funny on my order when I’m getting something for my toddler she heated it up longer than it should of, had to wait for it to cool down to even let my kid touch it. If you hate your job that much, than do everyone around you a favor & quit! Don’t make everyone that comes in the store miserable like you! I gave it 3 stars because of the very nice girl who will always go above & beyond to fix other peoples mistakes & to make sure the customers leave at least “okay” and not mad/upset. “I’m sorry, but I forgot your name or else I would mention it!” Lol.

Every morning I walk in here and I’m greeted and treated very well this one employee in particular absolutely goes all out and puts her heart into her job makes everyone feel welcome

Sept 23 First I want to mention I have lived a stone's through from this Dunkin since it opened in the late 80's. Seen it's up' s and downs and even stopped going there when Mellisa was manager. Went back when she was finally fired. Then started running into workers that were terrible. But today I saw the best crew they have. smiles on everyone's face with greetings prompt service. My coffee made exactly the way I like it. Big big kudos to this crew!!!. So glad to see Lindsey back she is fantastic. Desiree is doing a great job and so is the young lady there that made my coffee. So sorry I don't know her name. And Angelo wasn't there but another good worker.

I had a great experience got my coffee and muffin , and everthing was good ?

terrible service i got my wake up wrap and there was a bite taken out of it distgusting do not come here it is horrible

I had a great experience got my coffee and muffin , and everthing was good ?

the manager at this dunkin is extremely rude to customers and staff i ordered a sandwhich and she refused to make it for me because apparently it would break the oven and she didnt even say no politley she raised her voice and screamed at me just for asking for a sandwhich i do not recomend coming here

RACOON MOUSE

It's amazing when go into these places that they would be well Stocked of those pastries that are Always the 1 at to go.. while having those other's still sitting there to be tossed out..Tell me why to they Skim with the Frosting, considering what they charge for 1.. if I worked there I would give those pastries the drowning they deserve considering you're paying for it. Only to have them come back for more and enjoy more.. but instead it's Worth 2 ? ? out of 5..