Terrible wait and threw out coffee
Very RUDE staff. VIsited this place twice and on both occasions had a negative experience. One of the staff literally shouts while constantly talking, which makes it not an ideal place to work. Politely asked if they can be more quite, she simply made fun of that and continued loadly talking!! Totally disappointing.
Good service very pleasant ?
As others mentioned, service is extremely slow. they don’t treat the customer with respect. This is one of the worst Dunkin’ Donuts places I have ever been to.
Very disrespectful to customers. They never apologized for mistake orders (and they made mistakes very often)
Rude staff. Is it that difficult to stock bags of ground regular and decaf coffee? They are frequently out of one or the other. They always seem to have excuses. The order to their store was shipped wrong. It' may be in the back and we can't go back to look. When I complained about it after coming in twice, the person waiting on the counter yelled at me.
I will never go there again! Service is extremely slow! My regular hot coffee they are making for like 20 minutes!
Very rude counter staff
It's a Dunkin' donuts, I have to say if you are in the Boston area and you don't know what a Dunkin' donuts is or what it should be like inside then I'm a little confused and because I do believe that donut production is one of the major industries in this area. Well along with colleges and hospitals. Otherwise it is a rather nondescript fast food like operation. The donuts are of medium quality the coffee is by some people's accounts exceptional when I say the coffee I mean their drip coffee is good. I can personally verify this my White Tower of authority on the quality of coffee is my birthplace which is Washington State Seattle area which has been long known for fanatical focus when it comes to coffee. There's a good reason for this, caffeine is good for offsetting depression in some people, Washington State has a certain quality that lends itself well to the production of a deep depression. So I count myself an expert, the coffee is very mild and has a very low acidity that makes it a pleasant drink in the morning.
poor service