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This rating is for the service we received from Melissa, the bartender. We have been here before, we don't expect gourmet food. We came to have a drink and dinner and watch the Celtics.Sunday, 5pm, we came in and sat at the bar where there was one other couple at the bar and another at a high top in the bar area, not busy. We were ignored for several minutes and then she looked over at us and I asked a question about one of the beers on tap, she said "Well, it's an IPA" ok, yes, I know, but? She poured a taste for us, mostly foam. I ordered a different beer and my husband ordered a drink. She asked if we wanted menus and we said yes please. Another high top sat down and she brought them menus and a basket of bread. We noticed that the other parties all had bread. After we ordered our meals She took the menus and walked away. We waited a few minutes and then I asked if we could please have some bread. She didn't answer, but went and got some. Our meals came quickly, but we had not received the side salads that come with them. We mentioned it to the server (not the bartender) and he said "Are you sure you didn't get them?" WHAT? So Melissa came over and when he asked her about it and she said "You didn't say you wanted salad" and I said "The meal comes with a salad, do we need to request it?" The young man brought us our salads. Clearly Melissa didn't like us upon first sight. I don't know why, we were friendly and polite from the moment we sat down. I can venture a guess, but not going to go there.I had made a vow to not do any negative reviews during these difficult times for restaurants, but this was really uncomfortable and unpleasant. I actually made a "jokey" comment "Well, I guess she doesn't like us" and she just ignored us thoroughly.We finished and she gave us our check. We paid and left her a 20% tip because it's the right thing to do. I'm sure she thought we'd stiff her.It's one thing to have a bad day, but she was friendly and polite to all the other customers and everyone else got bread and salads.We definitely will not return.
food was good, we felt back for the bartender, who was very nice by the way. No one else but her in the bar area, service was slow, we were planning on meeting friends there this week, we are going to change to another place. Service isn't the say since Lynn left.
Always our old go to place! We moved to the Cape and are seldom back in Natick. Well we were tonight and man did it pay off. I got my favorite Linguine and white clam sauce...... The best I've ever had, always was and it didn't disappoint. Bravo! So good. Every meal was perfect. Thanks everyone!
Enjoyed a fabulous dinner this past week for a friend's engagement dinner party. Service was efficient and professional and polite. Food was delicious. The mushroom soup the best I have ever had and the fish tacos never disappoint! Thank you for a lovely dinner out.
We had a phenomenal dinner before the concert at TCAN. The portions are super generous. You get a salad and choice of pasta and veg with our entree unless specified otherwise. For $20 my chicken Marsala was delicious, fresh and hot roasted veggies on the side and a nice cold salad to start? Best deal in natick. Love it. Always have
I ordered pickup through DoorDash, I didn’t get close to what I ordered. I called the restaurant and was told that it wasn’t their problem, despite the fact it was the restaurant’s mistake. That said, the bar seems nice. Just don’t order takeout, or expect professional courtesy.
Food is good. Service sucks! Had to call the manager for vine refill…
Ordered via DoorDash ,The food was not securely packaged. Also my order was not what I ordered and when I called the restaurant they lied and said a different order came through and that is not the truth. The food was not flavorful and I got no help from the actual store they just kept sending me in circles and telling me to call DoorDash when it was not a DoorDash problem. I would not recommend this restaurant at all food was not appetizing at all
The food was amazing. Good size portions. My daughter and I really enjoyed our meal. Great waitstaff.