Cooks Window Pizza

246 Broadway, Methuen - 01844
90 reviews
Pizza Salad
(978) 655-7175

If I could give them zero stars I would. I wanted to try a new place. So we ordered pizza & a calzone. They told us 45 minutes over an hour later the delivery driver said he was here, he was nowhere to be found. We talked to him gave him the correct address and waited a while longer. After 30 minutes we called him to see if he was still lost, no answer. We called the restaurant and they said he should be on his way and that other than that they couldn’t help us. It’s now 7 PM my kids are starving and the food never arrived! Horrible HORRIBLE place!

Worst food I have ever had roast beef was gray and found hair in the pizza

Wow, I got the pleasure to try cooks window pizza and let me tell you, they did not disappoint, the white buffalo and Fenway sausage out of this world. Highly recommend!!!!

Our first time here and we ordered a cheese and Pepperoni calzone, Philly cheeseteak, Mozzarella sticks and steak and fries. Everything was fresh and delicious!!!

The pizza is pretty good but the service isn’t.No matter what local or state guidelines are staff isn’t appropriately masked. They’re either wearing nothing or have their noses out which makes the mask essentially useless.The staff don’t communicate well about issues. There was an issue with them not getting an order from Grubhub. Which I get it’s an imperfect system but instead of communicating what the issue was they just kind of wandered around confused and didn’t proactively just tell me the issue. They didn’t tell me what they were doing or even what the issue was until I asked. It was really confusing and stressful since I was on a lunch break and had a time restriction. They weren’t nice about it at all and just like annoyed. They called the boss who also didn’t seem to care about the customer service aspect.

Ordered a large pepperoni pizza and kids chicken finger dinner. When i got home the pizza looked like it had no sauce on it and when i took a slice to bite it was still UNCOOKED. My daughter didn’t even want to eat the chicken fingers or fries. Fries were drenched in old oil and chicken fingers were hard. $24 down the drain.

Great food at great prices! I highly recommend their Tacos!

First time last night ordering from here.....DAM the meatball sub was awesome.

Worst customer service in the area. Foods good but not worth the effort

When I ordered 2 slices of pepperoni, I meant 2 slices of pizza with pepperoni ON them. Not 2 individual pepperonis on a slice.