We just had our son bday here and it was so clean and the hostess was amazing . They were very organized and food and staff was great . Well done !
a family atmosphere, with food, drinks and many play options for young children.
My 7 y/o granddaughters very first time at Chuck E Cheese. The atmosphere was fun and she was SO excited to be here. Unfortunately most of the "playing" games (not the rides) were not functioning properly. Example, no balls, not operational at this time or out of service. Very disappointing for a little girl expecting to play all the games. Not to mention the overpriced food. $43.00 for 2 pizzas & drinks... fun but we won't be rushing back anytime soon.
My son enjoyed it quite a bit, but thank god for chuck E. Mouse actually coming out and greeting all the kids otherwise it would’ve been a dud. My sons 4, there wasn’t many things he could play a lot of the stuff that I remember as a kid wasn’t there anymore, no play ground or ball pit. Really just a bunch of video games that last 1-3 minutes and only so many of those, We weren’t there for more than 20 mins before we had tried everything already. Also, it was a smaller location than the one I went to years ago. Regardless, my son absolutely ran right up to him and he lights up talking about Chuck E. Cheese the mouse he didn’t even want to play the games just wanted to watch the robot chuck E band that plays in the background. So that really made a difference (person in the Chuck E. suit). But for older tots I think it would’ve been more worthwhile.
This is one of the cleanest and most updated locations we've been to. The service is usually prompt and we don't have to wait too long in line. An employee was recently helpful regarding some points missing from my daughter's card. However, we were disappointed when the actual Chuck E. character didn't come to visit with the kids. There was only the stage robot and an on-screen song during the time he usually comes out and does the dance and ticket part. Overall, good service-- him coming out just would've been nice to have since the pandemic restrictions have loosened.
Love all the employees working here at this location (Methuen). All knowledgeable, attentive, and eager to please.
pizza was actually pretty good. LOTS of hand sanitizer stations. The only thing that was a bit off-putting is that Chuckie was nowhere to be found. My kid was mildly disappointed.
I had my daughter's birthday there place very crowded the manager very rude Food takes a long time to be delivered. ask the waiter to let my autistic son enter the tickets box, I told him I could pay for this and he asked to wait. we waited for everyone to leave and when it was my son's turn to go, the manager didn't let him because he wasn't a birthday boy and he had a crisis, we had to leave before it was over. I spoke to the manager and she was completely impolite. I think they should train these people better when you have special kids. very sad.
Great place for children’s birthday party
Moderately busy no matter what time I bring my kids here. And the staff often make mistakes when purchasing play minute over points. It happened to me again today when I purchased 90 minutes and they only added 90 play points to the card. Then we had to wait for a manager to override the transaction and get the time I paid for. Though it was corrected semi quickly, it took that much extra time for my kids to start playing. Always check your receipt before going to Swipe the card for the first time. They may not fix it if you do.