The MORNING crew here the BEST of the bunch! Today there was a mixup on my breakfast order & they said I just paid for coffee & I had declined a receipt. So after a little back & forth, I was willing to offer my card again, but mgr came to window & said no need to pay. They gave me what I'd originally ordered & he refused to take my card. Very nice about it. They are ALL super young people & MANAGER is TOP NOTCH....he has been there a long time & I'm sure instructs his crew how to provide great customer service! For such EARLY AM service, they are never grouchy, or inattentive...not sure I would be so pleasant & I'd bet generally they don't get a lot of respect from drive-thru customers.I wish this man managed some other business I've reviewed! ?
This is one of the toughest jobs there is. Remember the plague? Remember these people feeding you? These are our kids working hard at a job that can be really tough. Dont treat the staff like dirt, then complain young people dont care. If we all walk a little lighter, and smile a little more, we just may all get through this. If you are fortunate enough to interact with the 16-25 age group, dont talk to them like Gandalf. They see Peter Griffin, and Clark Griswald, and theyre not wrong. This is all our country. All of us. Our kids work at Mc'Ds, and other places. Be nice, on the streets. Dont be a jerk. The time when that flies and is tolerated, that's over now. Great job, to all fast food, retail, and every worker who does their bit. Dont let the Karens get to you, ever. We are out here too, watching out for you, as best we can.
Hands down this is one of the cleanest McDonald I've been in. Service is pretty fast food is fresh the buns aren't stale like most other McDonald are. Also unlike all other McDonald I've been to the ice cream/ milk shake machine has always been working when I've been there unlike almost every McDonald's have problems with their machines.
super clean. nice staff. comfy
My girlfriend ordered a meal here for me so I wouldn’t be late to work, for some reason they weren’t working on my order when I got there and I had to physically show them the order number the employee at the front counter was so lazy and didn’t pull up the order and instead made a whole new order which essentially made me and my girlfriend waste about $30 in total because she didn’t pay for my meal and I had to pay for my meal. And then the next time I got to go in there to see if I could get a refund the manager was entirely uncooperative and refused to give me a refund.
Workers are lazy. As all know there is a limited all day breakfast menu but if they have left over food from previous day they will refuse to make fresh breakfast food and give you almost day old cold fish sandwiches and nuggets and fries. Not to mention the ridiculous prices it costs nearly $50 to feed a family of 4 and the food was absolutely non edible unless of course your a fan of food poisoning. This location is by far the absolute worst restaurant and needs a complete over haul.. since when does fast food cost more than a regular dine in restaurant.. should of took our $50 and went to olive garden atleast the food would of been fresh and hot. To bad there us no options for negative stars because even 1 star is way too good for this location
Service was great. I only went there for Shamrock Shakes. Other than that, obviously, McDonald's is trash. Why can't Wendy's sell Shamrock Shakes??
My order was accurate but I didn’t get any of the sauce I asked for
I haven't had the Big breakfast in a very long time. What was I waiting for? It was really very good.
This is an old location (on Maple St.) in Marlborough. Larger size restaurant than many other McD's in the area. Plenty of dining room for eating inside restaurant. Also, plenty of space in front of counter for waiting lines. Plenty of parking outside and two? order points for drive-thru. Entry from busy street is somewhat constrained - need more entry access! Food order was good! Above average for a metrowest McD's!