This used to be a good restaurant. We used to regularly take out. Ever since management changed, the taste isn't great and the quantity has been reduced by half. I don't pay $13 to get a container of sabzi that is the same quantity of free sambar that you get with idli. Kept going back hoping it's a one time thing. But alas not. Why does this happen to all good Indian restaurants
We went to Udupi Bhavan (one of our favourites) after a long time. But this new management has changed the whole experience. Thay took 50 minutes to serve 2 dosa and 1 uttapam on a not too busy weeknight. And the taste was so mediocre. I tried chat buffet, but it was not that good also.I'd not go there again in the near future.
I had a terrible customer service experience. They had an open time at 11:30 am, according to Google. Around 11:05 am, they put on their OPEN sign. I was waiting in my car and as soon as they opened the door me and my brother went inside. A man was talking on the phone outside; he came inside with us and asked how many of us were there. I told him just two while he continued to share that with the person on the phone. He asked us to stay in our car until 11:30 am. It was unprofessional and disrespectful to let us in and ask us to leave!!
Clarification in response to the owner's comment:This review is for the Udupi Bhavan in Lowell MA. The staff at the restaurant told me that this has been taken over by (and will soon be rebranded as) "Dosa & Curry"During our visit, the dessert was payasam during the intitial half hour. But the quantity was only sufficient for 3 of us (party of 6). After a long wait, the staff provided halwa for the others. This halwa tasted awful, and was inedible.My family and I have eaten at this restaurant before the COVID waves, and the food was excellent, the buffet was sumptuous, the service was commendable. Not any more!! I see no reason to remove my honest review.Original Post:This is one of the WORST dining experiences I've ever had. The buffet hardly had any choice, but even those half a dozen dishes were very infrequently replenished. They ran out of the house the only dessert on the buffet table within the first half hour!! The food was loaded with hot peppers, so you really can't eat too much.The most memorable points of our meal :1. Limited selection2. Low quantities3. Long waits, and several requests are needed to have the dishes replenished4. The only dessert on the buffet table, runs out within the first hour, and will not be replenished5. Food is low on taste but very high in hot spices and peppers6. The place is now known as Dosa & Curry7. Enter at your own risk!!
Quality of food and options down the drain.15 dollar buffet for Rock-hard Idlis, Burnt Chapati, Mirchi Bajji, Tamarind rice ( Cmmon Seriously), white rice, semiya kheer, some curries. Very disappointing options and not close to what I have known upupi bhavan for previously.
Clarification in response to the owner's comment:This review is for the Udupi Bhavan in Lowell MA. The staff at the restaurant told me that this has been taken over by (and will soon be rebranded as) "Dosa & Curry"During our visit, the dessert was payasam during the intitial half hour. But the quantity was only sufficient for 3 of us (party of 6). After a long wait, the staff provided halwa for the others. This halwa tasted awful, and was inedible.My family and I have eaten at this restaurant before the COVID waves, and the food was excellent, the buffet was sumptuous, the service was commendable. Not any more!! I see no reason to remove my honest review.Original Post:This is one of the WORST dining experiences I've ever had. The buffet hardly had any choice, but even those half a dozen dishes were very infrequently replenished. They ran out of the house the only dessert on the buffet table within the first half hour!! The food was loaded with hot peppers, so you really can't eat too much.The most memorable points of our meal :1. Limited selection2. Low quantities3. Long waits, and several requests are needed to have the dishes replenished4. The only dessert on the buffet table, runs out within the first hour, and will not be replenished5. Food is low on taste but very high in hot spices and peppers6. The place is now known as Dosa & Curry7. Enter at your own risk!!
It's not authenticat south Indian restaurant. Every 6 months management changes.managers were mostly interested in online orders, not on PPL who dining in.... Buffet menu was just worst.... I cook more better den this restaurant. Waste of money.
I have ordered two times and every time I have missing items on takeout. Please verify your order in front of them. They charged me for 3 parathas $9 and I got only 1 paratha when I open bag at home. Worst is when I call them they said talk to back person and she said I will check and put me on hold for 13 minutes and hang up. WORST SERVICE. I wish there is a option for 0 staar.
Updating my review, when there again and place gone even better, prices are still low compare to other Indian restaurants. Dosa night on every Wednesday @ $14.99 is a steal !!! And buffet everyday ! .
Been coming to Udupi for some time. Unfortunately, I have found that the quality of the food and service hasn't been as good since the change in ownership. Also two of my recent orders were missing items (no refund was provided when called). The new ownership also increased the prices so it isn't as good of value.