Very Rude waiter (I’m guessing because 18% gratuity was automatically included in the bill) and bones in my unagi sushi ( been eating unagi for years and never had this happen to me.) Received a watered down lemonade that didn’t taste good, but When we said to swap it out the waiter replies “Why?!?” Like shes talking to a kid or someone eating for free, also snatching menus out of our hands after we order. I’ll never come back here, who do you think you are ma’am?
Been coming here for years as a college student and am always astonished at how affordable Fuji Lowell's meals are. The food is of decent quality and you can buy a meal for only $12, which is much more competitive than other Asian restaurants, or fast food joints for that matter, in the area of downtown Lowell.
Best Sushi in the area by far. Prices are about the same as everywhere, but the portion size is larger than others and the freshness was great. Thank you.
This is the worst store I've ever had in lowell. The owner of this store is very energy-efficient, and is reluctant to turn on the lights at night. Food is not fresh. Their utensils are not clean and you can clearly see the water stains on the utensils. Their waiter was arrogant, I waited nearly 10 minutes to answer me because the waiter was playing with her phone, Sushi is poured on the plate as it is served
The place is very clean. The food is excellent. I tried Chinese restaurants over 25 years. Not one can come pair too fuji. The woman owner is excellent. The them Brian Hutchins from motel 6. She will take care of you. If I could give this place ? stars.
If I could rate this place no stars , I WOULD ! Ordered from door dash & when I received my food instead of fried shrimp they sent me fried broccoli & sweet potatoes which I am ALLERGIC to . Door dash easily refunded me but once they did that I get a call on my phone from what I’m assuming is to be the manager of this place . She started asking me why did I get a refund from door dash & proceeded to tell me that I received what I ordered when that was not the case . She then told me that I should have contacted them instead of door dash & that if I ordered online I should have called & double checked the order with them because what it states online isn’t the same in the actual store . The whole time I was on the phone she made me so uncomfortable ! She then stated if I was allergic to a certain type of food I should have let them know but why should I do that when I never even ordered it ? Terrible customer service !!!
consistently delicious food. Super fresh sushi and huge bowls of ramen! the ramen is authentic and so flavorful!
Wah sang held the record for a long time. Cathay wok had it for a few years. China star is good when they want to be. Right now and for the past 3 years fuji has the best chinese food in lowell ma.
I Order beef mixed with vegetable and the beef was tainted. I call and the person who pick up the phone ask me to bring back the food to show up the kitchen manager. I don’t want another bad food, i want my money back. ???
We arrived at the restaurant The drinks were good the food wasn’t bad but the service was awful. The lady had very bad attitude we ordered a Ramen soup which was disgusting told her that we did not like it she tried to give it to our business partners they said no so we just had to order something different. She still charged us for the Ramen and said that she would not take it off because no one else said anything about it so this place does not do exchanges or refunds if you don’t like a food item they will still charge you. Plus her attitude was disgusting and awful and rude