It says open at 6am I got there at 615 he says not open till 7 seemed like he just didn't want to serve me for some strange reason never felt uncomfortable like that before I get breakfast 6 days a week just trying to find a new place to go I guess he doesn't like my money or something and you posted open at 6am I bought 50 dollars worth of food with a 10 dollar tip last time I don't know why but I will find another one to bad was happy with this one but it is what it is
Slow service. No one was wearing gloves handling food. Food was decent but not worth the wait. 2 stars.
One of the best breakfast spots in the Merrimack Valley
10:00 AM...Called multiple times to place a pick-up order and got a busy signal. 10:45 AM...Walked in to order in person and was told it would 30-minutes. OK, I can understand they are busy. I placed my order for a total of $15.00 and gave a $5.00 tip (33%). Returned 35 minutes later and was told it would be another 15-minutes, they had not even started the order! I was surprised and said "another 15-minutes, it has been over a half hour already" the response was "yup". Clearly, they decided to blow off the take-out orders and prioritize dine-in customers. Again, as a business owner myself, I understand things can get busy. However, I am always honest with my customers up front as to the time frame (under promise, over deliver) and never put off a customer that is there first. I believe this was done as a way to maximize profits. This is a small restaurant with limited seating. Fitzy's decided the faster they serve dine-in customers the faster they turn tables and increase sales. Not cool, my take-out money is just as valuable, if not more valuable as I am paying the same money but not occupying a table, using dishes that must be washed afterward, or using the time of servers (yet I still left a tip for them). It is now lunchtime, 2-hours invested in breakfast is my limit. The result of today's visit to Fitzy's, 2 hours out of my life that I cannot get back, $20.00 out of my pocket, and an empty stomach, that's right, keep the food & the money. Thank You Fitzy's for starting my only day off work on a negative note!
The best dine-in breakfast in Lowell simply put. Fitzy and his crew are great folk.
Awsome people awsome food what more can you ask for best boot in Lowell
To bad when you call to order they say hold on for a second and 13 minutes later still on hold and you can hear everyone else ordering breakfast! Stinks cause you have great food!! Happens all the time to!!!
Great food and service home cooked food
Best get there early, or you'll be waiting. But their Irish boot is a perfect example of lowell diners. I love it there and I'm not even a lowell townie
Terrific small breakfast spot with good food and service.