One by one these restaurants are shutting down. Years ago you couldn’t go through a town without seeing at least one or two of these restaurants. For a long time they kept customers happy, fed, and coming back for more. As a kid you always looked forward to a Cone Head sundae after lunch or dinner. Friendly's was always a family place where you knew what you were getting and it was great. NOT ANYMORE. It’s too bad that the current leadership of this company can’t see the trends.The service is always horrible, slow, and unprofessional. They have to know this… Why stay open when they are all dying? They don't care, try, or intervene with issues. If you are ever looking for a modern day freak-show, walk into this restaurant in Haverhill, MA. The service is so bad its funny. When we were last at the restaurant, a worker yelled in the middle of eating “WHO DRIVES A BLUE SUV!!!!” Everyone was in shock and nobody answered. Have ZERO clue why she was yelling that, but she did… Bizarre place. The waitress’s went around telling people that the head cook “walked out” so food is delayed- how professional is that!? Weird….Below picture is how busy it was when we waited 1+ hour for food…. Probably because of the cook walking out.
Decided to order Friendly’s to go as we had just came from a bonfire and didn’t want to smell up the restaurant. Get to our house with 2 Munchie manias for them to have 3 mozzarella sticks and 9 fries. No marinara or sour cream/salsa in sight and spent at least 20 minutes past our pick up time waiting inside for our food. This looks more like a public school lunch than $30+ worth of food from a once loved establishment.
I wanted to grab a quick bite to eat with my kids and they were determined to go to Friendly's. So I caved. We got seated quickly & our server Stephanie was fast to the table. She got us in, fed and out quicker than I expected. I was impressed that she didn't even need to write anything down & didn't make a mistake even with our requests. Whole staff was great, the manager even came out to ask us how we we're doing. She was really great with the kids.
Absolutely amazing experience! The staff is so welcoming and friendly ? Stephanie made sure my friend and I’s visit was awesome in every way. I definitely recommend going here. Totally kid and adult friendly. Also the mini Motts and cheesy waffle fries are where it’s at?
I wanted to grab a quick bite to eat with my kids and they were determined to go to Friendly's. So I caved. We got seated quickly & our server Stephanie was fast to the table. She got us in, fed and out quicker than I expected. I was impressed that she didn't even need to write anything down & didn't make a mistake even with our requests. Whole staff was great, the manager even came out to ask us how we we're doing. She was really great with the kids.
Love this location! Our server Stephanie was phenomenal! The best service we have had in a long time. She was very knowledgeable and gave special attention to the children and elderly in our party. My grandmother, who is very frail and doesn't get out much, was infatuated with Stephanie, and she did not make us feel like we were ever a bother. She was personable and gave great recommendations, she even made our sundaes extra special. We will be returning and requesting to sit in her section! The food was fresh and flavorful, portions wee decent and you can't beat the price!
Friendly's is always a favorite in our home. It was especially enjoyable with Wendy waiting on us. She jumped right into the comedic culture of our family. She was quick, attentive and made sure everything was perfect. We greatly enjoyed our experience. The food was really yummy and ice cream perfect. Definitely will come back asking for Wendy.
I have to say, I had the BEST waitress when my son and I ate here!! Stephanie was so patient and attentive. My son who is a teenager acted as a teenager and while I was annoyed Stephanie was amazing with him!!!!! She told me that she's very experienced with teens as she has kids and I felt relieved that he wasn't annoying her as well. She was super polite, happy and the sweetest woman. You would think that being a server is very wearing but if it was, she definitely didn't show it! I will ABSOLUTELY be back here because of her!!
This place is great! Atmosphere is chill and cool but the staff is also really friendly. We had Justice as our waiter and he really knows what he’s doing, and you can tell making the customers happy is his main priority. Food at friendly’s is always tremendous and you can never go wrong with such a classic restaurant. overall has a great time and great experience. I highly suggest requesting Justice as your waiter.
Had a craving for Friendly's since I haven’t had it in forever, and since this is the closest one to me (and only one around), I decided to head in! Our server Stephanie was phenomenal! She was extremely nice, had great suggestions when I couldn’t decide what I wanted…of course she suggested the Honey BBQ Chicken Supermelt (which is what I was leaning towards) and it did not disappoint! She was attentive and took great care of our table! It’s so nice to see that servers like Stephanie still exist - willing to give it their all even when places are busy and short handed. I’d happily come back, especially if I know she’s working!