They seem not to be able to track the orders they made. I made an order and got sick the next day with food poisoning. They do not know how to listen to their customer even when the customer is very calm and directly states what they want instead they argue back with the customer. If the customer makes a complaint politely, you should not argue with them. I am sick because of them, and instead of feeling empathy for me, he wants to yell on the phone. I find that so sickening, and wrong. Why would a customer just sit and make something like that up. This restaurant needs to check their morals. Up to now, anytime I eat, I have a huge stomach ache. I will never step foot in that restaurant ever again, because of the trauma they have cause me. I do not recommend this place at all; all they care about is their pockets. They are very selfish.
I just ordered from here and it was so good I felt compelled to make a review. The man on the phone was very nice and helpful, as was the delivery driver! Great customer service all around. The price was amazing and the portions were crazy. Needless to say, we will only be ordering Chinese from Star House from now on!!
Better than I expected, definitely would eat there again
Add $2.00 to the prices of each menu item. Won’t be going back.
I don't know if it's me or this place but the food wasn't that great very greasy the only good thing was a scallion pancakes
Food is pretty solid, nothing extraordinary. My stomach doesn't feel excellent after eating their stuff and I've had some not great bathroom experiences. I've been at this place maybe 5-6 times but I come home today to find there's a mosquito in my soup. My guess is the kitchen isn't very sanitary and I'll give them the benefit of the doubt, but I will not be going there again. The rule of thumb seems to be: don't cheap out on your Chinese food.
Local Chinese restaurant with good versions of the standard American Chinese food menu
Food ready for take away on time. Good sized portions and taste.Street parking easy to find y when stopping in.
I would give this place no stars if I could. They would not deliver an order to me and I live 5 mins away. They told me no one wants to drive to me. Isn’t that what delivery is for? They were very very rude on the phone. I guess they do not want business.
Food Delivery fast , forgot plates . House especial rice was under season smushi.