Dunkin'

517 Worcester Rd, Framingham - 01701
90 reviews
Coffee Shops Donuts Coffee & Tea
(508) 626-8560

I usually only post good reviews but every time I come to this particular Dunkin’ Donuts I’m in the drive thru line for 15 minutes. The service is extremely slow and more than once my order has been wrong. I hope that management can train their staff to be more efficient.

They need to get a person that speaks good English in drive thre I had to go in and waited 15 min before I left withiught ordering a dunkis with drive thre and 2 people working worst service ever

Absolutely horrible. The girl never understands me no matter how clearly I try to speak. They always get my order wrong and they always take forever.Don't even bother with this location.

A rude individual working there made me wait extremely an extremely long time for a simple order. I waited 10 minutes for munchkins and a dragon fruit drink. When I would ask how long the order was going to take he simply told me "it'll be ready when it's ready mang". Then as I drove away with my order he proceeded to yell out the window "Make sure you don't go the wrong way mang". Believe me when I say, I will never be back at this location...

Very clean...truth to the matter is the workers who are working in the D.D. ON Rte 9.....are giving wrong orders to customers and I was one of the people that had gotten a wrong order. Can't speak English soIt's really hard to explain to the person who is Givin orders out...andTaking the orders all so......veryBad I was late for my Appointment and then I had to make a call to explain the situation...... not goodNeeds help with food services in the area of Framingham and Natick mass. Will not do well in that areaFOOD SERVICES ARE VERY IMPORTANT TO 85% PERCENT OF PEOPLE WHO RIDE IN TO WORK....SORRY FOR THE BAD NEWS ?

Coffee comes in so many flavors and you could add whatever you want.

The two guys that work here are hard working kids! They were so attentive and polite that I wish I lived in the area to come to this location more often. They were so busy but still kept their demeanor and apologized for the wait. Great customer service. Thank you guys for being so nice to my puppy as well! You guys deserve a raise!

The two guys that work here are hard working kids! They were so attentive and polite that I wish I lived in the area to come to this location more often. They were so busy but still kept their demeanor and apologized for the wait. Great customer service. Thank you guys for being so nice to my puppy as well! You guys deserve a raise!

I enjoy driving past it on the way back from work when falling asleep after a long day.

The two guys that work here are hard working kids! They were so attentive and polite that I wish I lived in the area to come to this location more often. They were so busy but still kept their demeanor and apologized for the wait. Great customer service. Thank you guys for being so nice to my puppy as well! You guys deserve a raise!