If I could have the option of putting no stars I would … some chic that sounds like she just left the methadone clinic was very rude , so whoever is the manager or owner you can thank her for losing business today because I wouldn’t give a penny to a place that has workers that are rude to customers for no reason , if she thinks she’s funny and has jokes she should be a comedian instead of working at Dunkin’ … Hey if the manager or owner would like to talk feel free to contact me .. Thanks
After the employee made my drink incorrectly and I pointed it out; she then recommended I “go to a different Dunkin’.” So I did & will never be back. I’ve heard from several people that one of their workers is extremely rude. Experienced it first hand.
Menu non-functional. Unpleasant demeanor. Inexact change. Hash brown cold. No receipt. ?
Rude customer service this morning. Guy taking the order was unfriendly. I ordered My coffee and 2 donuts when I went Outside and opened the bag the Boston cream I ordered was sideway all over the bag and on the other donut most of the chocolate was off the donut because like stated it was everywhere else.
I feel like 26 minutes in the drive thru at 7 am is uncalled for... also the doors were locked for inside dining. Confusing experience
I went through the drive up shortly before 6am this morning Thursday 10/9/21. I ordered a xlg hot, xtra, xtra, with Butter Pecan swirl. I asked for the senior citizen discount and the young man at the window said "sorry hun" I don't have that. Fine, he handed me my coffee. I had to ask for a napkin as I was in a cab and didn't want to spill. 1 napkin, Really? He gave me my card and parking without a receipt. I got home, took one sip and gagged! I abhor pumpkin. So I attempted to call for over an hour. No answer. I can't drive, so I had to dump $3.19 down the He gave me my red
Girls there are very nice!!
The attitude I get from one specific employee (Savannah) at this location was so bad today it has made me change Dunkins completely. If you do not like your job find another. This isn’t the first morning I have received such awful attitude but today’s was my final straw. Most of the workers are fine at this location but this one in particular definitely sets the tone for a miserable morning. Good luck to her in the customer service industry.
Apparently they never have change. So you gotta pay 20% extra for 2 coffees. 3 times now Ive stopped in and they always wanna make you let them keep the change.
Apparently they never have change. So you gotta pay 20% extra for 2 coffees. 3 times now Ive stopped in and they always wanna make you let them keep the change.