Decent location, usually clean and not too crowded.I wish they cooked the hotdogs and buns a little more.
Love the food here but service is slow . I pre-ordered my food for pick up and still had to wait extra time when it said it was done.
If I could just rate the food, it would be a five. We rarely eat here though because the prices are a little steep (reason for 3 stars) Service and food were excellent though, but 2 adult burgers and 2 kids burgers with 1 fry and 1 shake...52 bucks? Its meat and bread, they must have really high profit margins.
My burger was fine but my boyfriend's burger was almost raw...
This FiveGuys location in Chicopee was very accommodating of gluten sensitive needs and prepared a bowl for us with burgers, willingly changed gloves and cleared clean spot on grill to avoid cross contamination. Very grateful! Great location convenient to Tru Hilton in Chicopee.
15 bucks. Sloppy soft tomatoes. Forgot bacon. Didn't even get fries and that was the price with a drink. Over priced for mediocre cooks with no real training.
I mean it's five guys. They have good burgers and great fries. Their shakes are the best though.
Pleasant and quick staff. Food was great had a dog and fries. Love their fries.
really bad service. told me 10 mins..went in to pick up order and waited 25 mins..african american girl said she didn't know my order was there but she called out that she had it when i was paying ! then tried embarrassing me in front of customers as i was walking out of the store. super rude..no apology not my best experience. 15 dollars to be treated that way ? thanks but there are other ones to go to.
Foods good if your ok with dropping like 50 bucks for three burgers a fry and a milk shake. It's to pricey for me and it's not the most amazing burger. It's like high class fast food.